Hôtel Mercure Paris Ouest Saint-Germain
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1 room, 2 adults, 0 children
All properties in Saint-Germain-en-Laye
Hôtel Mercure Paris Ouest Saint-Germain
11 Av. des Loges, Saint-Germain-en-Laye, Ile-de-France 78100, France
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Highlights
Free parking
Delicious breakfast
Lots to do
Pets welcomeAmenities
Public parkingFree
24-Hour Front Desk
Luggage StorageFree
Bar
Restaurant
Bicycle Rentals
Multi-Function Room
Wake-Up Call
All amenities
Property Description
Refurbished with an all-new look in 2022, the Mercure Saint-Germain-en-Laye hotel straddles town and country, on the edge of woodland and mere yards from the Castle. Relax and unwind in an authentic new retreat featuring cheery open areas: a cinema-lounge, library, bar, A l epicerie restaurant, fitness room and adaptable meeting rooms.
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6.9/10
Cleanliness6.9
Amenities6.9
Location6.9
Service6.9
All 37 reviews
Surroundings
Airport: Paris Orly Airport
(38.5 km)
Airport: Paris Le Bourget Airport
(41.6 km)
Train: Saint-Germain-en-Laye Station
(650m)
Train: St-Germain-Gde-Ceinture
(1.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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8
Standard Room with Double Bed
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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8
Superior Room with Double Bed
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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Standard Room ( Multiple Beds )
1 Double bed and 1 Single bed
Non-smoking
Air conditioning
Minibar
Towels
Desk
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Standard Single Room
1 Single bed
Has window
Non-smoking
Connecting rooms
220V power outlet
Stair-free main entrance
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Guest Reviews
6.9/10
37 reviews
Verified Reviews- Cleanliness6.9
- Amenities6.9
- Location6.9
- Service6.9
Average for similar properties in Saint-Germain-en-Laye
AI Summary
The hotel's prime location near the city center and public transportation provides easy access to the subway and free parking. Guests appreciate the peaceful forest surroundings and the delightful continental-style breakfast.
864pravinl
April 11, 2025
I stayed here for only one day.. or rather Half day. Staff was good and helpful.. Only shortcoming I saw was that room I was provided was very small. Rarely any space for even moving around bed.. I have stayed earlier in Mercure Hotels.. I was Expecting a better, Bigger Room..
Guest User
November 3, 2024
Arrived in Paris late at night two weeks ago, for our wedding anniversary celebration. I had booked this hotel in July, 2024 after reviewing a very glossy web site that after all was a trap of $320 USD a night. The room was dirty (soiled rugs, towels, food leftovers and an unpleasant odor). With my wife in tears we left immediately. With the assistance of the front desk I got the full refund.
Caroline
November 10, 2024
Nice hotel in a lovely location
After having read a number of negative reviews about this hotel, I was pleasantly surprised. I stayed in one of the nice renovated rooms. The hotel was in a lovely location close to the castle. The service was good and staff helpful.
My only small complaint is there was no shower gel in my room nor milk for tea/coffee.
Guest User
August 20, 2024
Problems with a privileged room that cost ~400EUR/night: 1. When the AC is running, it makes a noise at an interval of 2 mins. When it is shuts down, the noise remains and the frequency reduces. We were told that all the rooms of this hotel have this problem. Video attached. 2. Toilet and bathroom doors don't close. Videos attached. 3. Bathroom window had somebody's underwear in the window sill. Video attached. Video attached. 4. Water boiler already had leftover water from before and therefore is now moldy. Picture attached. 5. Only one chair in the room. No facilities to sit and relax except for the bed - this is unhygienic. Picture attached. 6. Shower cap is of low quality. It simply burst when I tried to open it. Pic attached. 7. Shower head and shower knob are broken. Pictures attached. 8. Coffee machine is available but no suitable coffee capsules to make use of the machine. Pic attached. 9. Rooms aren't sound proof. We woke up multiple times in the middle of the night and very early in the morning due to the noise from the corridor.
Lisa
August 1, 2024
Problem with the booking decreased the impression. Also no conditioner in the shower.
Guest User
February 7, 2024
This Mercure is really as bland as a hotel can get. It’s extremely outdated. My room (which was the higher end room - privileged I think it’s called), had a black and stained carpet, green painted walls and pink tiles in the bathroom. The design is clearly horrible but it’s also worn out and a bit dirty. The breakfast was at least pretty good. All that for €235. I will not come back here.
Guest User
April 14, 2024
A beautiful hotel, a very nice room, very welcoming staff. A good restaurant on site. Good standard hotel, very clean and very comfortable room, well located hotel. Perfect for visiting this pretty city for a weekend!
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Guest User
January 8, 2024
Very friendly reception staff. The location is great For the rest and well 😩🥴😱 A bed as hard as wood never seen that in a.mercury No heating in the room when we arrived a shame given the cold outside..... No heating in the room bathroom on the wall all moldy .... So no shower in the morning too cold 🙃 Decent breakfast despite the blasé welcome from the person who was present at the other end of the bar and who barks at you to ask you for the n" from your room, all this without moving... To our request to have natural yogurts the response was if there are more, I don't know.... No more fresh madeleines at 8:50 a.m. and no refilling. .... While the room was filling 🥴 No jam.... Lemons and clementines rotten and moldy in the basket... And the tourist tax is over 7€50 per person, it's a shame 😡😡 😡😡 For a so-called 4* we are walking on the head, this hotel is not worth more than 2 stars. This is the first time that I have seen a hotel with no heating and no heating in the bathroom with a very large window where the air passed all around 😫. We asked for a commercial gesture which was given to us 40€ Thank you
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Services & Amenities
Most popular business facilities
Public parking
Free
24-Hour Front Desk
Luggage Storage
Free
Bar
Restaurant
Bicycle Rentals
Multi-Function Room
Wake-Up Call
Wi-Fi in Public Areas
Free
Bar
Restaurant
Restaurant
Restaurant
Open for: Breakfast
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Bicycle Rentals
Business services
Multi-Function Room
Fax/Copying Service
Additional charge
Front desk services
24-Hour Front Desk
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Languages spoken
French
Spanish
Food & drink
Bar
Room Service
Snack Bar
Public areas
No Smoking in Public Areas
Garden
Water Purifier
Public Audio System
Elevator
Cleaning services
Clothes Dryer
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Accessibility
Accessible Rooms Available
Safety & security
First-Aid Kit
Fire Alarm
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€19.50 (approx. SEK 214.73) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €30.00 (approx. SEK 330.36) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1899
- Renovated: 2022
- Number of Rooms: 56
Phone:+33-1-39215090
Email:HA072@ACCOR.COM
Refurbished with an all-new look in 2022, the Mercure Saint-Germain-en-Laye hotel straddles town and country, on the edge of woodland and mere yards from the Castle. Relax and unwind in an authentic new retreat featuring cheery open areas: a cinema-lounge, library, bar, A l epicerie restaurant, fitness room and adaptable meeting rooms.
Frequently Asked Questions
What are the check-in and check-out times at Hôtel Mercure Paris Ouest Saint-Germain?
The check-in time at Hôtel Mercure Paris Ouest Saint-Germain is 14:00 and the check-out time is 12:00.What are the check-in and check-out times at Hôtel Mercure Paris Ouest Saint-Germain?
Are pets allowed at Hôtel Mercure Paris Ouest Saint-Germain?
Yes, Hôtel Mercure Paris Ouest Saint-Germain is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Hôtel Mercure Paris Ouest Saint-Germain?
How much does it cost to stay at Hôtel Mercure Paris Ouest Saint-Germain?
Prices at Hôtel Mercure Paris Ouest Saint-Germain are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Hôtel Mercure Paris Ouest Saint-Germain?
Which airport is closest to Hôtel Mercure Paris Ouest Saint-Germain?
Paris Orly Airport is the closest airport to Hôtel Mercure Paris Ouest Saint-Germain, and it is about 45 mins from hotel by car (38.5 km).Which airport is closest to Hôtel Mercure Paris Ouest Saint-Germain?
What is the cancellation policy for Hôtel Mercure Paris Ouest Saint-Germain?
The cancellation policy for Hôtel Mercure Paris Ouest Saint-Germain varies depending on the type of room and booking conditions.What is the cancellation policy for Hôtel Mercure Paris Ouest Saint-Germain?
About This Property
| Nearest Airport | Paris Orly Airport |
|---|---|
| Distance to Airport | 39.32KM |
| Nearest Train Station | Saint-Germain-en-Laye Station |
| Distance to Train Station | 0.65KM |
| Average Price From | SEK1507 |
| Hotel Star Rating | 4 |