mcyank
April 20, 2024
The outside looked lovely, butnote, pool not open and walkway notcleared. We were given a lovely room key. That is when it ended. Walk to room was musty ( first floor). When we opened the door, we were surprised, it appeared not to have been ready for guests. Cobwebs from the molding. An inch of dust around perimeter of room on the ripped carpeting. The door to the bedroom, when opened. Was across the foot of bed. Refrigerator was on floor,making it difficult to see prices of the water. The non functioning bidetshowed water stains. The hairdryer died half way through. No reservations available for dinner on second night, requiring the group to buy food in town and bring it back to chateau. It advertised a working bar. N ot so.. plus side, staff was lovely, tried to help, but lack of resources was evident