Verified traveler
April 8, 2024
When we asked about possibly checking in early, the women at the desk was very rude about telling us we couldn't do it. We were just asking if it was possible, she didn't need to be rude. Also when we checked in, the person never asked us about what CC to charge our rooms to so my cc was charged multiple times, then when we went to fix it the next morning, I was charged a 3rd time, with only 1 credited amount, not 2 like it should have been.