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Top rated hotels in Saint Charles

Holiday Inn Express & Suites ST Charles

Holiday Inn Express & Suites ST Charles

3.9/5100 Reviews
DON'T stay at this hotel! I had to fill the ice bucket at the sink to wash myself in the shower! There was virtually no pressure out of the shower and no hot water. I accidentally kicked something at the edge of the bed and it turned out to be a car side view mirror. Neither the room or the hallways had been vacuumed in a long time. Dirty towels were piled in the hallway for the entire duration of our stay. The only time there was someone at the front desk was when I checked out, the rest of the time a sign was posted to pick up the phone and call. Everyone at breakfast had to wait a long time for any eggs to show up. The juice machine was empty and never taken care of. I complained about the shower at checkout and the owner promised a partial refund. I called the next day and asked where the refund was since it didn't show up on my credit card, and they stated it had been processed. It never did show up. I complained about this hotel to Holiday Inn, but nothing has happened regarding my complaint. From now on I will only stay at a Holiday Inn as a last resort!
Ameristar Casino Resort and Spa

Ameristar Casino Resort and Spa

4.1/5101 Reviews
The King suite itself was ok- couch a little overused and outdated- the bed was great king sized. the bathroom was awesome with a separate shower and tub and a closed door toilet area- but had a tv that was broken. Tvs are not smart and if they were- there was no access to stream from your phone. The lampshades had some type of dried up liquid on them. No room service- No concierge available when I arrived. Information and maps are outdated. The pool closes at 8pm during the week and 9pm on the weekend- The sun hasn't even set- and those were the ”new” hours. The pool was an alright size- 4ft deep throughout - Im sure due to the drinking hazards. All of this- and they still charge $11 for some type of service out of the $50 deposit. I booked through hotwire- added an extra day- and I basically had to beg the front desk clerk Kacey to be allowed to stay in the same room. SMH-. The stay was pretty mediocre for the prices charged. I paid close to $600 for two nights got this type of experience. Don't think I'd be paying to stay there anymore.
Best Western Plus the Charles Hotel

Best Western Plus the Charles Hotel

3.8/5102 Reviews
Hi, generally in the past it hasn’t been too bad but sadly this time I have to say something. The comforter had what looked like a vomit stain dried up. There was a child’s lid to a juice drink at the edge of bed. The floor was not vacuumed. Long story short.. I sanitized the room because it needed to be..I wiped down everything.. and used my own blankets from the car. I brought my mom there who is going thru dementia and I wanted to spend time with her. Soda machine on our floor was down. No regular coffee pods .. 😔 I thought someone should know.

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Local Travel Info

Number of Hotels9
Number of Reviews791
Highest PriceUS$960
Lowest PriceUS$88
Average Price (Weekdays)US$188
Average Price (Weekends)US$249