Hotels Near Frenchtown Heritage Museum in Saint Charles

I'll start with the positives of the stay. The front desk staff were very helpful and nice, and apologetic when I mentioned something. They did the best they could. It seemed like the front lobby was busy all of the time, and they were very attentive to the guests needs. I was however, a bit disappointed in this stay. I booked the stay for a quick weekend getaway with a friend. I had asked for the top floor, and a quiet room. The hotel was booked solid it seemed so we couldn't have a room the top floor. I booked on the 19th and our stay was for the 24th through the 26. The room we were given was an accessible room on the first floor facing the interstate. I didn't ask for an accessible room, so maybe we were placed there as a last resort. There was absolutely no quiet. The room next to, or across from, us had their television on all night long at what seemed to be full volume on our first night there. Around 4am, they finally turned the tv off. The noise from people in the hallway, the people walking by our window, the neighboring rooms tv and the interstate, made for a very not quiet stay. Maybe it is quieter on the other side of the hotel, but we had zero sleep the 24th. Cleanliness: When we arrived, there was hair on the sheets, and the bathroom floor was so sticky that I asked the front desk staff for towels so I could clean the bathroom floor. I am certain it was just too much cleaner, so I wet the towels in just water and wiped the floor clean of stickiness. Additionally the carpet coming into the room looked extremely dirty, and there was very clearly something on the carpet in between the beds. The carpet seemed so bad, that we tossed towels on the floor to walk on instead of walking on the carpet. The top of the refrigerator needed attention also, there was sugar or crumbs in the grooves on the top of the door. The breakfast area was not kept clean during the breakfast, the hot water for tea was cold, and the breakfast was very lack luster. My friend did say the waffles were delicious and I just had the frosted flakes and a banana. I did mention all of these things when I checked out, and the staff at the front desk was again very apologetic. I don't usually write reviews that are this critical. I think that with just a little more oversight, and cleaning or replacing the carpet, things would be improved quickly. The hotel was in a location that allowed easy, quick access to the historic main street shops and trail. We had a great time at the new Main Street Honkytonk, a good salad and sandwich at the Bike Stop, and we did use the 10% off coupon at Texas Roadhouse. Overall it was a good trip, but the hotel stay could have been better.

When I booked the Hotel for my best friend's visit I was told they have a standard airport shuttle for $15 flat fee. This was a key component for a satisfying stay this far from St Louis airport, near me, and still provide a reasonable way to hop out of town and back to work after her vaca to enjoy the wonderful Chihuly glass exhibit showing at Mo Botanical Gardens. Needless to say, even though the gym, swim & jacuzzi facility are great, this is a deal breaker since the Uber is $60 to $70. No reason to misinform a customer, very disappointing and unprofessional. Won't recommend but warn my friends instead.

My daughter and I stayed here during a soccer tournament over Labor Day weekend. The staff was friendly, the beds were comfortable, and the hotel was clean. The parking garage is a great parking option. The location was very convenient to the highway. Would definitely choose to stay here again.

Front staff was very nice. An older hotel but clean and worked for the few hours we needed before and after our trip. We flew out of St Louis airport. Shuttle wasn’t running at the times we needed it and it was kind of expensive to Uber/Lyft. We parked our car there while we were gone and it was safe when we returned.

Really a good hotel. Just besides the car return and I can walk there in minutes. Free breakfast and free dinner. Although very simple but never expected free dinner. Three drinks per day for free. Shuttle to airport is provided any time when you are ready to go, not scheduled. WiFi speed is more than 100mbps and stable. No limitations. Very good for video meetings for my work. Highly recommended.

His was for a quick trip to STL. we had a Fantastic stay. One of the best beds I've ever had. Great stay every time We ha e been here. Very clean and staff was super friendly. Will definitly stay Gain next time we're in the area.

It is across the road from the airport. There is a free hotel shuttle bus to the airport. There is a metro at the door, which is also free. There are no restaurants nearby.