Days Inn by Wyndham St. Charles IL

The hotel room was great nice and clean, the staff were very helpful and kind. The room was nice and warm exactly what was needed on a cold day. The room was large and spacious. I would stay here again if in the area.

The front desk clerk double charged me for the room. I brought it to his attention and he wouldn't change it. Claims ******* charged me when it clearly said days Inn st. Charles in St. Charles , ill Twice. I had to make a claim with my bank instead of owning responsibility. I only stayed 1 day because of it! Stressful for sure and I couldn't rest knowing i was doubled charged and spent 2 hours on the phone.

Very misleading from the pictures. This is basically a motel. The room is outdated, smelled of dust, peeling wallpaper and bathroom lining. There was trash on the property and we saw the employees smoking outside on numerous occasions. There was never anyone in the lobby to ask for help. I feel scammed. I will never be staying at this place nor any Best Western. And I will NOT be booking with ******* ever, they will not help you if the property doesn't want to refund you anything. Never again.

Mostly really good very impressed with hotel cutting breakfast hours form 10am to 9 am meant I missed breakfast both days - little silly also had late check out and the guy came up twice as I am picking my bag - really other than that great place

Not as advertised Booked and paid for a king size bed but it was a queen size. Was also charged a $25 early check-in fee

Spent 1 night so I could do a full day in Geneva, it’s a very short drive from there, the complementary breakfast is pretty good