Juliette H
December 31, 2023
A beautiful setting, a stunning Grade11 listed property, convenient location to coast and pubs and Jackie, an efficient master of all with a willingness second to none. Sadly that’s where the pluses end. Upon arrival we began to shiver; it appeared that the heating had been switched off ! For goodness sake, we are talking about a cold day in December. It took blankets and a heater to warm our room but needless to say, the water temperature was tepid. Having asked for some hot water after some time when the water remained tepid, I was taken to the upper level to a different bathroom where I had a warm bath. Not too comfortable having to go back to my room to get dressed. An open fire in the dining room was not at all inviting as smoke was pouring out into the room. Now to meals: over a period of three days we suffered sub standard, packet or frozen foods swimming in gravy or sauce. What happened to a gravy boat and sauces on the side? A four star hotel? I don’t think so. Overpriced ? Definitely. Of course we won’t return nor recommend the hotel to friends. What a shame as the establishment has potential.