Safety Harbor Resort & Spa, Trademark Collection by Wyndham

This resort has all you could want. However, the rooms were a bit warm, the AC was not cooling the room. As for the tiki bar, it had a DJ playing. Unfortunately, there were a lot of people on day passes and the pools were packed. I strongly recommend not allowing day passes to locals so that paid guests can enjoy the amenities a little more without feeling overwhelmed. Parking was difficult, limited space. Day pass people took up most of the parking spots.

This is a beautiful historic property. It reminds me of the way Florida resorts used to be. Service everywhere. It's very clean, and offers everything. Breakfast room service is available along with a pool patio bar and a solid menu of favorientertes from the restaurant. I had seen some other reviews commenting on a door hinge with rust on it, or other imperfections. This is an older property with old Florida charm, plus it sits on the waterway. What would one expect? Here's what you can expect. An excellent stay with food and drink available everywhere at all times, actual doormen, entertainment, a quaint downtown with some pretty surprising fun activity on the weekend evenings, pleasant staff, and very clean accomodations. Very nice stay, and we will return.

Plenty to Do on property and Lots of nearby shops, restaurants, and bars. People in this area are friendly and courteous. Food and Drinks are $$$ good quality. I will book again soon.

A bit rundown, but great service This seems like it was once a pretty top-notch resort, but it's a little rundown. The AC system in our room wasn't really working: when we arrived, it was on the coldest setting and couldn't be lowered. A technician fiddled with it, said it was an old system with a lot of problems, and set it in such a way that it then never went below about 75 degrees. The heating system also kept the hallway at a chilly 60ish. Both the sinks and the shower had to run for a full five minutes before even getting warm. On the plus side, room service was incredibly prompt, surprisingly reasonable in price, and delivered by really friendly staff. The valet parking guys and bellhops were all really great: friendly, helpful, very professional. The beds were comfortable and the room was clean and well-appointed, if the furniture was a bit dated. We had a meal at The Fountain grill, and the staff who tended to us were really great, especially considering that our little one was being very fussy. We apologized for her loud behavior, and staff were incredibly understanding about it. Overall, I'd say this place has seen better days, but they still offer what counts: old-world hospitality. I would definitely go back, even with the cold room and clunky hot water.

Well, let me start with what I didn't like. The people at the Front desk were professional (to a point), but also NO passion or heart. Were kind of rude and looked down upon, if you weren't dressed like money. My five days there I spent a lot of money at SHR. I'm thinking this next guy was the manager at the restaurant (older gentleman / bald, with glasses) and this guy was very rude. My son and I have been sitting at a table for 25 minutes with no one helping us (This was the Saturday before Mother's Day), and he had to make a little sarcastic remark about after the 25 minute-wait, he says, "Now look at all the attention you're getting." I had to deal with dirty looks the whole time. We paid and we tipped well, even though this is the customer service my son and I were getting. Very disappointing. Okay, one bright spot was "Eddy," very nice and outgoing. And shout out to the nicest and genuine people in that resort was "Housekeeping." Also, the resort had "Spectrum" internet, ...and that was "always" cutting out. This was horrible. So what went well? Besides some awful customer service, the food was "Amazing." BEST eggs benedict I've ever had. Drinks, pool side were fabulous, and I liked the amenities that came with the resort, even though the messuages were fully booked and the young brunette lady there didn't bother to tell me the next available appt. The location of this Resort was great and our room was wonderful with exception of couldn't watch any local news.

Hotel told us our reservation was canceled when we tried to check in. Despite having a email from ******* with hotel confirmation number. Front desk staff insisted that we no longer had a room 45 minutes later the hotel rebooked a room for us. However, every stay at Safety Harbor spa and resort there has been an issue. For the air conditioning not working to room being cancelled.