Verified traveler
February 27, 2024
Front desk lady was rude, kept reminding me that she needs my license plate and that parking is one per room.
My partner & I travel for work so we drive separate cars on days we book a room together - usually near the fwy depending on our location. One car per room sounds made up and ridiculous to me as I’ve never encounter such a rule in all my time of being on the road.
This place charges $200 for accidental fee, it’s an actual charged to your cc then a refund about 1.5 week later. Other hotels I’ve stayed at do a pending charge then immediate release of the charge upon checkout so you can imagine my confusion when I went through my transactions 7 days after checkout and saw a $200 charge from the hotel. Was told to wait couple days to see a refund.
Conclusion: will not stay here again. Although the room was clean and spacious, I feel the service, parking and $200 accidental charge policy needs work.