Guest User
March 1, 2023
Perfect from start to finish! After searching and checking reviews for a place to stay in Saas Fee, I finally decided to contact The Fletschhorn to make a reservation. When surprising my husband with an overnight stay for our Anniversary, it couldn't have been better. The friendly and welcoming service, amazingly delicious food, beautiful and comfortable room with a king-size bed, and the private spa area with sauna - truly amazing! Every special touch made for a wonderful experience. We were greeted by Philippe who picked us up from the car park and drove us to the ski lift - he is super friendly and personable yet professional. After we were finished the afternoon on the slopes, he picked us up and drove us to the hotel where he showed us where we could store our ski gear until morning. Anna welcomed us to the hotel where we were seated for a complimentary glass of champagne and small dish of locally sourced bread, meats and cheeses. She provided us with a menu to select everything we would like to have for breakfast the next morning as well as asking us what time we preferred. She then asked what time we would like to have dinner. Anna then provided us with the special five-course dinner menu, but I asked for the a la cart menu as well to see what other dished were offered. We were then shown our room which had a very comfortable king-size bed with lovely bedding, nice decor, beautiful views from our balcony and spacious accommodations. We got settled in and changed out of our ski clothes so we could enjoy the complimentary private use of the sauna/spa area that was reserved for us. After relaxing in the spa area, we got ready for dinner. Everything was flawless up to this point! We were greeted by Nuno who sat us down in the beautiful dining room. We were offered to select a wine from the wine cellar below where we chose a nice bottle of red wine that was recommended by Nuno. Although I was not going to opt for the 5-course dinner, my husband decided he was going to go for it. In the past, I wasn't a fan of duck or truffle, both which were part of the five-course dinner, so I was going to order off of the a la cart menu which had several options available - beef filet, salmon, prawns, pasta, etc. that I could have chosen instead. I decided to go for the five-course dinner - and I'm SO glad I did. It did not disappoint one bit. The dinner was fabulous! The food was delicious, the service was perfectly timed, the server was helpful and friendly, and we loved every single part. As for dessert, even though my husband was going to opt for his favorite, cheesecake, we were surprised to find out that the chef had made a special dessert just for us for our Anniversary that was beautiful and tasted wonderful! A perfect finishing touch to a five-star dinner experience! After over-indulging on such a fabulous evening, it was off to bed for a wonderful night of sleep. In the morning, we enjoyed a lovely breakfast where everything we had asked for was mad