"Bad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!"
When you a stay at Holiday Club Saariselkä Superior Apartments in Saariselka, you'll be near ski lifts, just steps from Saariselkä Sport Resort and Saariselkä Ski Resort. This aparthotel is 0.3 mi (0.5 km) from Urho Kekkonen National Park and 0.4 mi (0.6 km) from Pyhan Paavalin Chapel.
Enjoy recreation amenities such as a sauna or take in the view from a terrace.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 51 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include microwaves and coffee/tea makers, and you can also request cribs/infant beds (surcharge).
"I was worried when I saw the average reviews online. But after staying for three days, I still felt good. We stayed in a suite with a sauna, which was quite large and clean. The sauna and fireplace were also quite good. Although there were not many people at the front desk, the service attitude was very good. The most important thing is that the location is very convenient. It is very convenient to go to town or take a bus."
"Hotel location is very good, very close to the bus station, outdoor activity center, the room is warm, the hotel service staff is very warm, the hotel has a free sauna and gym, the room is a bit old, the bathroom is a bit tide, but it is within acceptable range, very good"
"The resort hotel in Surrey Hills has large rooms and a sauna, which is very convenient for your own operation. The balcony of the room was facing a small wood, and the scenery after the heavy snow was beautiful.
In addition to Finnish and English, there are Japanese in the hotel. No wonder there are many Japanese tourists here, but most of them are middle-aged and elderly.
After the Spring Festival, I made a lap in Lapland. There are only few Chinese in Surrey. The ski area here is also very empty, but the snow quality is first-rate."
When you a stay at this aparthotel in Saariselka, you'll be near ski lifts, just steps from Saariselkä Sport Resort and Saariselkä Ski Resort. This aparthotel is 0.4 mi (0.7 km) from Urho Kekkonen National Park and 0.5 mi (0.8 km) from Pyhan Paavalin Chapel.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this aparthotel include complimentary wireless internet access, ski storage, and tour/ticket assistance.
You can enjoy a meal at Ravintola Kuukkeli serving the guests of this aparthotel, or stop in at the grocery/convenience store. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include laundry facilities and ATM/banking services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself comfortable in your apartment. Complimentary wireless internet access is available to keep you connected. Conveniences include a dryer and blackout drapes/curtains, and housekeeping is provided on request.
When you stay at this apartment in Saariselka, you'll be near ski lifts, just steps from Saariselkä Sport Resort and Saariselkä Ski Resort. This ski apartment is 0.4 mi (0.6 km) from Urho Kekkonen National Park and 19.8 mi (31.9 km) from Kultamuseo.
After a day on the slopes, enjoy recreational amenities, which include ski-in/ski-out access. Additional amenities at this apartment include complimentary wireless internet access and ski storage.
A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. Complimentary wireless internet access keeps you connected, and a 26-inch flat-screen television is provided for your entertainment. Conveniences include a microwave and a coffee/tea maker, and you can also request an iron/ironing board.
When you stay at Kuukkeli Log Houses Porakka Inn in Saariselka, you'll be near ski lifts, just steps from Saariselkä Sport Resort and Saariselkä Ski Resort. This lodge is 0.9 mi (1.5 km) from Urho Kekkonen National Park and 2.7 mi (4.4 km) from Kaunispään Tower.
Enjoy the recreation opportunities such as a sauna or make use of other amenities including complimentary wireless internet access.
Enjoy a satisfying meal at Cafe/Restaurant Kuukkeli serving guests of Kuukkeli Log Houses Porakka Inn. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Stay in one of 7 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include blackout drapes/curtains, and housekeeping is provided on request.
A stay at Kuukkeli Apartments Teerenpesue E 33 places you in the heart of Saariselka, a 5-minute drive from Kaunispään Tower. This ski guesthouse is 0.1 mi (0.1 km) from Saariselkä Sport Resort and 0.1 mi (0.1 km) from Saariselkä Ski Resort.
After a day on the slopes, enjoy recreational amenities, which include a sauna. This guesthouse also features ski storage and bicycle tour information. Guests can catch a ride on the shuttle (surcharge), which operates within 15 kilometers.
Enjoy a meal at the restaurant or snacks in the guesthouse's coffee shop/cafe. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include luggage storage and ATM/banking services. Free self parking is available onsite.
Treat yourself to a stay in one of the individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and electric kettles.
"There is no breakfast, but there is a supermarket on the side, there are many restaurants around, and there is a kitchen full of equipment to cook for yourself. It can be an extra bed and the double sofa can be turned into a double bed. Convenient transportation and parking. The room has a washing machine and a dryer. Suitable for families."
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8.6/10
Very Good
GGuest UserEverything was flawless. Nothing was missing. A special kudos to the key holder. Was very friendly in the welcome and told us directly after the house had been cleaned that we could check in earlier. We also used this early check-in directly.