Best Hotels in Saanen, Switzerland

I advise staying anywhere but Hotel Bernerhof. The rooms on the top two floors are private apartments and the construction and renovation noise from these units make the hotel rooms uninhabitable. Management is completely unresponsive in dealing with the situation, offering only excuses and a complete inability to stop the incessant noise. Forget trying to work, take a nap, or enjoy Gstaad in a room with incessant construction noise above.

This is a tricky review to write as if you walk into it with your eyes wide open knowing what you will get then it provides it. If however, you are expecting a normal hotel then you will be sadly disappointed as it is more of a hostel. Based on the reviews we had already adjusted our expectations and even then there were a few things that caught us out. The rooms are basic but clean and quite spacious. I have read that people complain about the lack of a kettle but it is simple enough to get one from reception, you just have to ask and pay a deposit. The same goes for a transformer if you need one. Note there are no lifts so you do need to be able to climb stairs but I did see a stair lift going one flight. The room numbering is a mystery to me (along with many others) so don't be surprised to see people wandering around muttering their room number and looking confused. They don't supply tea bags etc in the room so if you want them you have to provide your own. Do not try to take them from breakfast as this is 'frowned upon' by the management who want to charge you for them from behind the bar. We take our own coffee so was of no consequence to us but there were a couple of heated discussions. Breakfast is a simple buffet affair with cereal and bread along with a small selection of cheese and meats. There was also an egg broiler which is worth watching if for no other reason than to see the confusion on people's faces as they try to work out how to use it. Lunch is not an option The food choice for dinner is non-existent as the chef caters to everyone at the same time with the same set courses. There are restaurants in the village which aren't that far away but it is a steep uphill walk. Bear in mind that Switzerland is expensive so you will not get a cheap meal. The hotel kitchen closes on Monday & Tuesday meaning you will have to eat out, but on Monday bear in mind that most restaurants in the village close as well. There is a co-op (not UK but just the same name) that is within walking distance and in line of sight to the right as you leave the hotel. It's of a reasonable size so you can stock up on provisions. Note it closes at 7 so if you are going to have a 'picnic' get in early. The bar is run by reception so when they go home the bar closes. The timing is a fluid affair as it depends on individual members of staff. At £8 a pint it's not cheap and your choice of beer is lager (one tap does all). Interestingly the wines are all locally produced and the hotel does strive to support local businesses. In conclusion, if you want a simple base to explore Switzerland from and are prepared to accept 'hostel' rather than 'hotel' standards it is fine. As for cost, I have no idea but as mentioned Switzerland is an expensive place and the beer prices were about the same all over.

Amazing hotel and staff, truly 5 star all the way. We have stayed at some renowned 5 star hotels around the world and must say, this is one of the best. We had the 1 bedroom apartment. Amazing decor, furniture and beds. Cleanliness 5 star. What made our experience 5 star is because of the staff. From transportation from and to the train station, during breakfast, and specially the front desk. Looking forward to visiting again.

Located in the centre of Charmey, 300 metres from The Gruyère Baths, Résidence-Hôtelière le Sapin provides guestrooms with free WiFi. The facilities of this property include ski-to-door access and a ski pass sales point. The cable car is 100 metres away. At the hotel each room is fitted with a TV, a minibar with free bottled water, a coffee machine and a private bathroom. Some rooms have a balcony with mountain views. A continental breakfast is served every morning. Guests at the accommodation will be able to enjoy activities in and around Charmey, like hiking, skiing and cycling. The nearest airport is Belp Airport, 42 km from Résidence-Hôtelière le Sapin.

The hotel is an excellent location at the heart of the Gstaad ski area. Hotel has every facility, rooms smart and comfortable and food and wine list are superb. Best of all, the service is impeccable and staff are incredibly friendly and helpful.

We stayed for 2 nights in mid-May 2023. The hotel is just a five to seven minute walk from the Saanan Train Station and one station before Gstaad, if you come from Geneva, as we did. We reached around 9 pm in the evening and were allotted room 21, which is the room with the balcony on the 2nd floor; ( you will notice from the hotel photo), is perhaps one of the best rooms, being a corner room with balcony and lovely views. The dinner was just a vegan burger and a salad. Adequate. The bedrooms were entirely timbered, comfortable with sufficient storage and in-room heating from a radiator, placed under the front window. Toilet was a bit small and no bathroom slippers were provided. We requested but was told as it was a 3 star property, hence they did not provide it. Breakfast was the usual continental, with the hot items being only boiled eggs and choice of coffee/tea. Rest was cold meat, fruit, cereals, cheese and bread. Not the best which we have had, but acceptable. A few more hot choices especially in the eggs choice or sausages would have helped. There was only 1 lady who was looking after the breakfast area, the restaurant and the reception. Perhaps, because of low occupancy. However, what I wish to compliment the hotel staff about, was their help and co-operation in forwarding some clothes which we had mistakenly left behind. We connected with the hotel the very evening after we left and they confirmed that they had them. Their cost was not much but they had an emotional connect with us. We asked them to keep them with them till we could decide the way forward. As luck would have it, some family members are visiting Switzerland at the time of writing this review (in early July 2023) and staying for a few days in Bern. The staff, on our request, packed and sent the stuff to the Bern hotel after coordinating with the Bern hotel, on phone. They never asked us for any payment though we were willing to pay for it. This is outstanding customer service.

Located in Jaun, Hotel Wasserfall is a 1-minute drive from Alpine Panorama Path and 5 minutes from Gruyère Pays-d'Enhaut Regional Nature Park. This hotel is 1.4 mi (2.2 km) from Gastlosen and 6.1 mi (9.8 km) from Charmey Gondola.Make use of convenient amenities, which include complimentary wireless Internet access and ski storage.Enjoy a satisfying meal at Hotel Wasserfall serving guests of Hotel Wasserfall. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.The front desk is staffed during limited hours. Free self parking is available onsite.Stay in one of 13 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided.

With a stay at Alpenchalet Weidhaus in Gstaad, you'll be 1.3 mi (2.1 km) from Gstaad Eggli Ski Lift and 4.8 mi (7.8 km) from Schonried Horneggli Ski Resort. This family-friendly apartment is 6.2 mi (10 km) from Gastlosen and 7.1 mi (11.4 km) from Saanenmoser Hornberg Ski Resort.Spend the day on the slopes, or enjoy other recreational amenities, which include bicycles to rent. Additional amenities at this apartment include complimentary wireless internet access, babysitting (surcharge), and ski storage.Free self parking is available onsite.Make yourself at home in one of the 5 guestrooms featuring espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided on request.

An old fashioned, not specially nice grand hotel from outside but very nicely refurbished and maintained inside. Service is as expected at this level: courteous and efficient. Our room was not extremely large but very comfortable with excellent bedding and a pleasant balcony. The hall and the bar are somewhat impersonal and uninviting and the few flashing lights behind the pianist were certainly unable to help for this. The spa (I'm talking about the sauna area not the swimming pool with kids that we didn't use) looks pretty new and is very well made. However it is quite small and the - very pleasant - relaxation area, takes a good part of it. This leaves not much surface for the rest and on top of that the hotel unfortunately chose to split it in two zones (thus removing precious square meters for a very small and unnecessary textile area). The result is that saunas are mostly extremely small. A real pity given the potential of the place. The spa is conveniently accessible the day of departure which is very good. But why opening half of it 3 hours after the other?? This is disappointing and incomprehensible! Excellent breakfast, free outside parking. Wifi a bit weak in some areas but otherwise ok. And a of course, as we are in Switzerland, a few pettiness that are always surprising when you spend several hundreds franc a night in a 5* resort... like the inside parking more expensive in winter (!) or the second egg in the eggs Benedict for 4.50 extra (!!)... come on...

When you stay at Hotel Le Chamois in Ormont-Dessus, you'll be in the mountains, within a 10-minute walk of Office du Tourisme and Villars - Gryon Ski Area. This hotel is 0.5 mi (0.8 km) from Diablerets-Isenau Gondola and 0.5 mi (0.8 km) from Vioz-Mazots Ski Lift.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and ski storage.At Hotel Le Chamois, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.Featured amenities include multilingual staff, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.Stay in one of 55 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.