Sao Vicente Lodge - Atlantic Retreat

We had a room with the sea view. When you enter the lobby everything is nice and it smells good. Outside they were busy with some touch ups of the building. After entering the room I was shocked. To our travel agency we asked luxery to end our holiday. The only luxery there was, was the sea view. The bathroom ceiling was full of mold, every time we entered our room we smelled the mold, it was terrible. Also the door of the bathroom was all cracked up probably because of the humidity in the bathroom. The bed is hard and cracks by every little movement. The walls are so thin that every time your neighbor says something you can join the conversation. The paint was getting off the wall at several places and rusty spots at a few places. The manager promised us to bring breakfast in the evening because we had to leave early the next morning for an activity. But she gave the housekeeping the wrong day, so we didn’t get the breakfast. We tried to call the manager Francisca 6 times during the day at several times to discuss our problems with the room but she didn’t answer the phone. Also our agency tried to call her twice and left a mail. The next day our agency arranged another hotel for us. The housekeeping showed us another room before we checked out. They cleaned another room for us, without mold in the bathroom. But for us it were already to many things and it was also my birthday so I was done with it. Honestly the only thing that was good in this hotel were the housekeeping twins, they were kind and really wanted to help us.

This lodge is a true jewel, you don't need to look any further, just book it, and you will not have any regrets!! It's like a retreat - peaceful, superb views, comfortable rooms, and super friendly and helpful staff. Highly recommend it!!!