Palace International Hot Spring Hotel Guest Reviews
4.3/5
648 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.3
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All Reviews(648)
Positive reviews(603)
Reviews with photos/video(171)
Classy environment(140)
Large rooms(32)
Friendly front desk staff(24)
Quiet & comfortable(20)
Perfect for kids(18)
Average decor(14)
Secluded lake view(7)
Great swimming pool(6)
Negative reviews(45)
Anonymous User
Romantic Room (2 beds)
Stayed in Oct 2022
Family
2 review
2.5/5
Posted on Oct 11, 2022
The buffet has too little to eat. . . The hotel facilities are poor, and there are no boiled eggs for breakfast. . . There is also a limit to the number of people in the hot springs, sorry for more than a thousand nights. . .
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!