Anonymous User
August 18, 2024
I originally changed hotels and switched to this hotel. When I first checked in, it was generally better than the last hotel and the front desk staff had a good service attitude, so I kept renewing my reservation. However, on the fourth day of my stay, something suddenly appeared in the room. I caught a cockroach and immediately called the front desk after killing it. At this time, the front desk had been replaced by a little girl. The front desk smiled and said, "Why don't you just kill it?" which meant that we made a fuss. At that time, we felt What kind of service attitude is this? I wanted to change hotels, but then I thought that peace is more important when traveling frequently, so I gave up. As a result, I returned to the hotel happily the next night, and was stopped and asked where we were going (the same hotel Front Desk) I was speechless at the time. I have been staying here for a week. He didn’t come up the night before and we went down to bring the cockroaches to her. So he stopped us tonight? It's true that noble people forget things so much, and then they thought that it would be just one night and forget it. However, the next morning they got up early to catch the train, and the same front desk said they would issue an invoice, but they forgot to issue it again. Remind me again, we were in a hurry to catch the bus, and finally drove it, but we drove the wrong one. We were really speechless. We didn’t have a good impression of this hotel at all. What kind of front desk is there? Just don’t do it if you are confused. There are cockroaches. They didn't deal with it either. The other front desk staff and the cleaning aunt were very kind and approachable, but this one was so speechless! ! ! Ignore it and just leave a negative review and complain!
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