Xiaoyiganluo
July 31, 2023
The smell in the bathroom is too strong, there is a stinky smell, the toiletries are rubbish, the face towel feels as dirty as if it has not been changed, the air conditioning is not good, and the wireless network password is not marked in the room. Another point is that you can give it to me directly after check-out. Deposit refund means returning directly to the original route. The house I returned in the morning did not receive my account for a whole day. It was only after I remembered to call and inquire in the evening that I was refunded. Moreover, the front desk on duty was not busy. Chat also didn’t give me a refund, overall it’s terrible! The service is not enthusiastic enough, so it seems there is a reason why your hotel does not get a high score. There is a lot that needs to be improved! Come on!
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