Grand New Century Hotel

This was the worst stay ever: When I arrived at the hotel and checked in at the front desk, he asked me to join the membership. He actually said that I should not book with Ctrip in the future and just download the hotel PAA directly. My response: I only trust Ctrip! When I took the room card and prepared to check into 1803, I found that the product was wrong. It was not the deluxe garden view room I booked in advance, and there was no swimming pool in the room. When I returned to the front desk to question, the response was that there were few rooms with a bathtub. Can't we check in according to the guest's reservation requirements? Unfortunately, the front desk was extremely reluctant to change me to room 1816 (which was consistent with the booked room). Dining on the second floor at noon, the waiter also persuaded me to join the party when ordering... Wow, are all the hotel staff selling: urging every guest to join the club, buy a package... Why can't we focus on employee quality and improve service quality? ? ? At about 4:30 in the afternoon, the waiter knocked on the door and opened the door to see a new face. The waiter held a bucket of Rugao specialties and said it was for tasting, but he politely refused... The environment of the hotel is very good. The scenery across the road from the main entrance is very beautiful. The buffet in the evening is also very rich and the price is reasonable. Although I haven't tasted the breakfast, I guess it can't be wrong. It is worth noting: Even if you have a task, you must also pay attention to the methods and methods. After all, the words and deeds of the front desk represent the image of the hotel...

It was my first time to visit Rugao. After repeated comparisons on the platform, I finally chose Kaiyuan Mingdu Hotel. I stayed for four nights and had a very good experience! Very satisfied! The hotel lobby is tall and classy, ​​the service staff is warm and polite, and the first impression is excellent. The front desk is very friendly and upgraded to a deluxe king-size bed room on a high floor for free. The room is large, spacious and bright. There is a double sofa and a small bar. The bathroom is super large, with a large bathtub and dry and wet separation. The bedding and bedding are extremely comfortable and help you sleep well. Happy fruit and yogurt are provided. The breakfast is very rich and distinctive. There are many traditional Rugao delicacies: oil residue/skim meat, tea dried, crackers, non-legacy Dongtang, fish soup noodles, panshui noodles, Huoxiang dumplings, cornmeal porridge, etc. The Huaiyang Fubao soft pocket in the Chinese restaurant is delicious and has a large portion. The waitress is very nice and sincerely considerate of the guests. On the first day, because there were a lot of leftovers from lunch, I wanted to take the tableware to the guest room to eat at night. The waiter met our requirements and sealed it with plastic wrap and helped to deliver it to the guest room on the 16th floor with a cart. I was really touched and touched. I give a thumbs up and thank you again! We were treated to an extended check-out time of 2pm, which was really heartwarming. The beauties at the front desk greeted us with a smile every day and took the initiative to help press the elevator. The cleaning lady worked diligently and meticulously, and responded to every request. The uncle at the door took the initiative to hold an umbrella for us and load our luggage on rainy days. The biggest satisfaction of our 5-day and 4-night stay was that the service was very good! This is the highlight and the feature. Details determine the height! I strongly recommend New Century Grand Hotel to Rugao!