Lake Kivu Serena Hotel
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Rubavu
Lake Kivu Serena Hotel
No.1 of 4-Star Select Hotels in Western
Gisenyi Town, Rubavu, Western, Rwanda
Show on map
We Price Match
Highlights
Delicious breakfast
Free parking
Lots to doAmenities
Outdoor swimming pool
Exclusive Beach Area
Hiking
Spa
Massage Room
Fitness Room
Private parkingFree
Airport pick-up
All amenities
Property Description
When you stay at Lake Kivu Serena Hotel in Gisenyi, you'll be on the beach, within a 5-minute drive of Gisenyi Beach and Rwanda Tourism University College. This beach hotel is 1.5 mi (2.4 km) from Université Libre de Kigali and 4 mi (6.4 km) from Nyamyumba Hot Springs.
Show more
8.7/10
Was great liked it alot
All 41 reviews
Surroundings
Landmarks: Gisenyi Catholic Parish
(200m)
Landmarks: Centre Culturel de Gisenyi
(280m)
Landmarks: Vision Jeunesse Nouvelle
(280m)
Landmarks: Congo Nile Trail
(280m)
Landmarks: Yazidi tours and travel
(300m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Suite
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric blanket
Check Availability
2
Superior Room
1 Queen bed
Has window
Non-smoking
Balcony
Check Availability
1
Family Room
2 Single bed
Has window
Non-smoking
Balcony
Check Availability
Guest Reviews
8.7/10
Very Good
41 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.5
- Location8.7
- Service8.7
Average for similar properties in Rubavu
AI Summary
The property features an attractive pool area, luxurious buffet, and good wifi. Guests praise the prime location, outstanding service, spotless cleanliness, and comfortable beds. Some report slow breakfast service.
Guest User
May 15, 2025
Was great liked it alot
Guest User
November 19, 2023
Although it is by the lake, it feels like being by the sea. It is very familiar and feels like a paradise. The room is not big, a bit old, but very clean and tidy. There is a small balcony. The breakfast is good, and there is a guy at the front desk who can speak Chinese.
Original TextTranslation provided by Google
Guest User
June 7, 2024
好！！！！！！！！！！
Translate
Elizabeth O
April 6, 2025
The place is great. The bathrooms clean and hygienic. The food was great and we enjoyed viewing the beach and boat riding. I would want to come and spend a night here. I am looking forward to a perfect rest in this facility. The tranquility is heavenly
Guest User
August 24, 2025
Good location, Nice Food, Clean room and excellent service. The chef is professional, with high customer services. I recommend to have experience
Calvin
December 9, 2024
Beauty meets fantastic service
Beautiful setting and view. The comfort and cleaniness of the rooms were amazing. The restuarant and bar services were fantastic
Visit Places in... W
November 28, 2024
This place , is better place to be and taking fresh air on the sand sunset beds, kindly I would like to recommend this place to my friends, Kind staff , and quick service from check in till check out time , my stay was sweet here, I can't wait to comeback.
Guest User
March 1, 2024
It is such a lovely place and good for families. The staff were very friendly and the food was great. It is such a lovely place, a peaceful town, and a great environment. I'll recommend it if you're looking for a place to relax and for kids to have fun
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Exclusive Beach Area
Hiking
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Tennis Court
Restaurant
Café
Airport drop-off
Additional charge
Meeting Room
Business Center
Multi-Function Room
Kids' Club
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Outdoor swimming pool
Exclusive Beach Area
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Multi-Function Room
Meeting Room
Business Center
Wedding Service
Front Desk Services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Languages Spoken
French
Food & Drink
Café
Bar
Lobby Bar
Room Service
Kiosk/ Convenience Store
Public Areas
Garden
Health & Wellness
Spa
Additional charge
Massage Room
Tennis Court
Hiking
Fitness Room
Activities
Exclusive Beach Area
Public Beach
Cleaning Services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Kids' Club
Accessibility
Accessible Rooms Available
Safety & Security
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2016
- Number of Rooms: 44
Phone:+250-788200430+250-252541100
Email:kivu@serenahotels.com
When you stay at Lake Kivu Serena Hotel in Gisenyi, you'll be on the beach, within a 5-minute drive of Gisenyi Beach and Rwanda Tourism University College. This beach hotel is 1.5 mi (2.4 km) from Université Libre de Kigali and 4 mi (6.4 km) from Nyamyumba Hot Springs.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy British cuisine at The Lake Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring LCD televisions. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy British cuisine at The Lake Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring LCD televisions. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Frequently Asked Questions
What are the check-in and check-out times at Lake Kivu Serena Hotel?
The check-in time at Lake Kivu Serena Hotel is 14:00 and the check-out time is 11:00.What are the check-in and check-out times at Lake Kivu Serena Hotel?
Does Lake Kivu Serena Hotel have a swimming pool?
Yes, Lake Kivu Serena Hotel has a pool.Does Lake Kivu Serena Hotel have a swimming pool?
Are pets allowed at Lake Kivu Serena Hotel?
Unfortunately, pets are not allowed at Lake Kivu Serena Hotel.Are pets allowed at Lake Kivu Serena Hotel?
Does Lake Kivu Serena Hotel provide breakfast?
Yes, guests at Lake Kivu Serena Hotel can enjoy breakfast during their stay. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian. Does Lake Kivu Serena Hotel provide breakfast?
How much does it cost to stay at Lake Kivu Serena Hotel?
Prices at Lake Kivu Serena Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Lake Kivu Serena Hotel?
What is the cancellation policy for Lake Kivu Serena Hotel?
The cancellation policy for Lake Kivu Serena Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Lake Kivu Serena Hotel?
About This Property
| Average Price From | IDR5458106 |
|---|---|
| Hotel Star Rating | 4 |