Q9134GGcinziap
January 9, 2024
Terrible stay! I stayed in this facility for about 3 months, at the rate of 1400 euros per month!! I arrive at the facility and at the reception they tell me that the garbage service is included in the fee. The next day was enough to understand that I wouldn't be staying for a few days but that my stay was longer to quickly change my version and say that the disposal of the rubbish would be my responsibility. During my stay I brought a pillowcase of my own because I had difficulty sleeping with theirs (super uncomfortable) and the cleaning ladies confused it with theirs and took it away...my pillowcase ended up getting lost and they had to give it back a new one (not mine) I have to wait about 2 months, that is the end of my stay. Not to mention the fact that given my extended stay they practically didn't do any cleaning, I always found the floor dirty and full of dust, tea towels not changed and I promptly had to go and ask for a clean one at reception. Another thing: my stay covered a period of 3 months (April, May, June 2023) and in April I had a duvet... Except that the suffocating heat of Milan soon arrived and despite my repeated requests to change I was told that the linen was not possible, that it was not supplied and that the change (change...i.e. removing the duvet from the sheets that were left on the bed 😂) was scheduled for the end of May, despite the persistent 30 degrees!! !!! And we're talking about 1400 euros per month!! I asked to meet the manager and was continually delayed until it was time to leave of course....don't go!! They are cheaters!!!
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