Lapland Hotels Bear´s Lodge

The hotel boasts a stunning location on a frozen lake surrounded by forests, offering a peaceful environment. Guests praise the spacious, warm rooms and friendly, accommodating staff. The breakfast selection is lovely.

This hotel has an amazing situation in a beautiful frozen lake surrounded by beautiful trees. If you plan your trip will you can have amazing experiences, snowmobiling, husky and reindeer sleigh rides and more. The lodges are lovely with log fires and sauna’s, some have jacuzzi baths. However, the food provided by the hotel is simply the poorest I’ve had at any hotel and the staff give the impression they do not want to be there. If you take children as a Christmas treat I recommend you take your own sledges as they are not provided… which I cannot understand. Overlook the poor food and hospitality, which you can because it is a winter wonderland and you’ll have a great time.

We travelled to Bears lodge at the start of December, however like many I was sat in Tui the day before we travelled in tears due to the snow melting. We flew just after 6am from Bristol so it was a very long day for our small children. We arrived at the hotel to what I can only describe as chaos. Lots of people arriving at the same time all crammed in a very small space. Luckily after queuing for half an hour we were told our lodge was actually ready early. The lodges are in the most beautiful location and were spotless. We had a small kitchenette which was handy for preparing snacks for the children. I couldn’t fault it at all. My main gripe was the food. It was poor. As a vegetarian one night the only option was soup as dishes were not replenished (even if you asked). I asked for some bread to accompany my soup and after 45 minutes gave up. I have a very fussy 4 year old who hardly ate a thing the whole time we were there. When I asked if there was something else she could have I was told a blunt ‘no’. The reason I asked as a previous reviewer said the staff accommodated a fellow fussy child. One night the chips were so overcooked they were not even edible. The festive finale however was lovely (just no veggie gravy but that’s fine) I had a carrot gratin which was really tasty. Waiting staff were rude, dismissive and muttered under their breath. I always treat others as I wish to be treated so always act in a polite way so I found it rather odd that they were so rude at times. We did a walk around the lake in daylight and in the dark and toasted marshmallows by the lake. We spent a day sledging down onto the lake which was so much fun. We also ventured out to SCV, very commercialised but ticked the boxes for our little ones (reindeers, Mrs Claus, sending postcards to family). All in all an amazing trip and amazing memories for our children. Special thanks to the lovely handyman/groundsman who despite limited English was so friendly and helpful.