Mercure Lille Roubaix - Grand Hôtel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Roubaix
Mercure Lille Roubaix - Grand Hôtel
22 Av. Jean Lebas, Roubaix, Hauts-De-France 59100, France
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The Mercure Lille Roubaix Grand Hotel welcomes you in beautiful historical Art Deco surroundings. Our bedrooms all have air-conditioning and a courtesy tray. A unique venue for your meetings or receptions, our hotel in Roubaix has 200 sqm of seminar rooms equipped and decorated with columns and moldings. Enjoy our cozy bar, and fresh, seasonal dishes in our restaurant Le Vieil Abreuvoir.Show More
We Price Match
Highlights
Varied breakfast
Parking available
Lots to do
Pets welcomeAmenities
Sauna
Fitness Room
Public parking
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
All Amenities
Property Description
The Mercure Lille Roubaix Grand Hotel welcomes you in beautiful historical Art Deco surroundings. Our bedrooms all have air-conditioning and a courtesy tray. A unique venue for your meetings or receptions, our hotel in Roubaix has 200 sqm of seminar rooms equipped and decorated with columns and moldings. Enjoy our cozy bar, and fresh, seasonal dishes in our restaurant Le Vieil Abreuvoir.
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3.8/5
GoodCleanliness3.8
Amenities3.8
Location3.8
Service3.8
All 57 Reviews
Surroundings
Airport: Lille Airport
(20.9 km)
Airport: Flanders International Airport
(28.4 km)
Train: GARE DE ROUBAIX RAILWAY STATION
(780m)
Train: ABBEVILLE RAILWAY STATION
(3.2 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Classic Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
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8
Suite-1 Double Bed and 1 Double Sofa Bed
1 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
9
Classic Double Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Towels
Check Availability
7
Privilege Double Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
Guest Reviews
3.8/5
Good
57 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Average for similar properties in Roubaix
AI Summary
Convenient location near attractions and public transport. Friendly, professional staff provide excellent service. Varied, high-quality breakfast included.
Maoouba
December 7, 2023
不是很有影響，總體來説還不錯吧，整體衞生乾淨，沒有特別不好的體驗，中規中矩，前台很好溝通，客服態度很好
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Guest User
December 28, 2023
Hôtel très bien situé, propre, ouvert 24/24
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Guest User
October 21, 2024
I'm expecting to be in Lille, but you're not as it's a satellite town 30 mins away. So the building was nice, and the restaurant downstairs was decent when open as not 7 days a week, so please check. We found the staff to be very helpful, which was in stark contrast to some reviews. Now, some key considerations to factor they do have a small car park below hotel but not east to get in or out with a 40-degree slope and height restriction, The locality is anything but touristy, although the cafe next door is full of locals with quite an Arabic vibe. Lots of petty crime nearby, so be careful we witnessed a few issues during our stay. There are lots of fast food joints nearby, and a few mins walk is the metro statio , which does take you straight into Lille in 30 mins or so. We had an okay stay, but tbh if we could have, we would rather have stayed in Lille and thought that's where we booked.
Guest User
November 22, 2023
Booked the hotel via *********** at a reasonable price for the world cup rugby game. Email from the hotel a week or so later to say there was an error with my booking and we'd been bumped to a sister (cheaper) hotel miles from Lille centre and the rugby stadium. 1) if there was a problem with the booking how did they have my details and booking info. 2) we were cancelled because we'd presumably booked at a non- premium rugby rate. 3) they'd booked us into the cheaper 'sister' chain.. who actually had no record of our booking .. so then had to re-book at whatever the premium rate was. Awful service and attitude for a 'mistake' their end.
Guest User
April 8, 2023
A run-down hotel that lacks of essential services and has incompetent and unfriendly staff. Room service did basically not exist. No refill of coffee or tea. Used cups were removed but no new cups were provided. When I asked at reception, I was only told that this is standard as guests are supposed to use their cups for the entire stay. When I pointed out that I didn't have any cups in the room anymore, they didn't have an answer how I should drink my hot beverages. Also, the garbage bin was not emptied. I could continue the list of shortcomings here. I think it's fair to say that this is the worst room service I have ever experienced at any hotel. The reception staff was extremely unfriendly when I complained. As mentioned before, they came up with ridiculous explanations and were not at all helpful, not in any way. The reception staff had communicated with their manager as part of the complaint. But when I asked to speak with the manager, I was told that the manager is not available to speak to me. What a disappointing response. Well, if you want to have a nice experience in Roubaix, do avoid this run-down hotel at any means. Their service is incredibly bad and certainly not worth the prices they ask for.
Guest User
January 12, 2023
Hotel is nice, very friendly staff. Hotel a bit worn but clean. only bad thing about my stay was the bed, the condition of the bed was very poor, i could feel the springs and felt like i was unable to escape the middle due to the fact of wearing, felt a bit like sleeping in a bowl, no top mattress didn't make it better, pillows was baby size.
Guest User
June 7, 2022
Quiet hotel but the staff explained that Summer is their down time because they cater mostly to businesses/ events. The receptionist was so helpful, he doubled as the bartender and he was really great. The room was simple but not lacking
Gilbert R
November 13, 2024
J'ai séjourné 4 jours au Mercure Roubaix. C'est la première fois que je venais à Roubaix et j'ai sélectionné sur le site Accor par l'enseigne Mercure et la proximité de mon point d’intérêt. Super architecture, comme nombre de lieux dans la ville. Malheureusement j'ai trouvé un Mercure vétuste. Expérience et ressenti client trop longs à décrire, mais tout est moyen. Hôtel et service. Je n'ai pas testé le restaurant car il doit être fermé WE et jours fériés. En résumé la quatrième étoile et le terme de "grand" hôtel pour ma part sont usurpés. Je rejoins nombres d'avis négatifs sur Google en particulier certains en anglais sur le quartier ou la ville. Dans les mois à venir je vais devoir revenir plusieurs fois sur Roubaix, mon contact sur la ville partage mon impression et m'a indiqué un autre hôtel plus conforme au standard Mercure
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Services & Amenities
Most popular business facilities
Sauna
Fitness Room
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Additional charge
Multi-Function Room
Wi-Fi in Public Areas
Free
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Public parking
Additional charge
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Free
Multi-Function Room
Front Desk Services
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
French
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Public Audio System
Health & Wellness
Fitness Room
Sauna
Cleaning Services
Ironing Service
Clothes Dryer
Facilities for Children
Children's Meals Available
Accessibility
Accessible Rooms Available
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€19.00 (approx. NZD 34.80) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €200.00 (approx. NZD 366.23) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: €10.00 (approx. NZD 18.32) per pet per night
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1899
- Renovated: 2010
- Number of Rooms: 88
The Mercure Lille Roubaix Grand Hotel welcomes you in beautiful historical Art Deco surroundings. Our bedrooms all have air-conditioning and a courtesy tray. A unique venue for your meetings or receptions, our hotel in Roubaix has 200 sqm of seminar rooms equipped and decorated with columns and moldings. Enjoy our cozy bar, and fresh, seasonal dishes in our restaurant Le Vieil Abreuvoir.