Hotels near Poldervaart Historic Sluice in Rotterdam

We stayed at The James for 5 nights in the middle of July. It's a nice hotel - centrally located that' s walking distance to the train station, restaurants and attractions. The room we stayed in was a good size and nicely appointed. As part of the package we had use of 2 bikes for a full day. We took the bikes out on July 19 for a ride around Kinderdijk, which was about 20km away by waterbus. One of the bikes felt sluggish from the start but we attributed the problem to underinflated tires. Unfortunately, that wasn't the issue. It was making a loud pinging noise when it was put in reverse as in backing out of a bike rack on the ferry. The pedals were freewheeling as soon as we started riding when we came off the ferry. I emailed the hotel about the issue immediately but didn't hear anything back for over half an hour. A local pointed us to a bike shop 2 km away and off we went. This was the hottest day (39 C) the Netherlands had experienced in over a decade and we had almost 60 km to cover, so we wanted an earlier start. By the time the hotel emailed us back we were already at the bike shop getting it fixed. There's simply no way that we'd wait another hour or 2 for the hotel to send help. The mechanic was so disappointed with the bike's condition that he said the hotel should pay for the repair and that they may call him if they had any questions. The front desk told us their bike supplier would likely pay us back for the repair but 3 weeks later we're still waiting. The point is: I took the bike from the hotel, not their supplier. Any reasonable hotel would compensate their customers and deal with their supplier on their own. I'm not going to get too upset losing 35 euros but this shows how terrible customer service is with this hotel. You may stay there and it should be OK as long as nothing goes wrong.

Ein sehr schönes Hotel. Freundlicher Empfang. Wir haben ein Zimmer in der 12. Etage bekommen was wir so gerne haben wollten. Die Dame am Empfang hat alles möglich gemacht das wir in der 12. Etage das Zimmer bekommen. Wir waren richtig happy und haben uns gefreut. Der Ausblick war klasse. Immer wieder gerne das Art Hotel.❤️

After stay at the Copenhagen CityHub I thought why not give this Rotterdam one a go as my experience before was great. Well firstly my god it was noisy, I had requested a quiet pod in the hotel as I'm a very light sleeper (even with earplugs in and pillow overhead lol) . So I was placed near the toilets/showers.... Ding ding ding alarms should have been going off then as the amount of banging those toilets/showers doors and the thumping of the people who sounded like they was thumping past all the pods (request a top pod in future). With ear plugs I was woken up early by other pod users who didn't have a care about anybody else who would have even been asleep as long as the could have a chat in the hall ways as loud as possible. So if you are going out and getting drunk this hotel is perfect for you but if you are on a sightseeing trip and wanting a early night we'll best of luck with that. None of my USB chargers were working in my pod but luckily I had brought a plug with more than 1 socket on it for charging. You get what you pay here and for a single person it's the cheapest option in the city. Lockers are huge and fitted my large suitcase in very easily. Staff very helpful as usual especially the American guy. Would I stay again, I'm afraid I wouldn't at this one as far too noisy for me. Maybe big groups shouldn't be all put on same floor and then they can meet in area downstairs and chat as loud as possible as they want at any time that suits them.

Visited for North Sea Jazz festival in July 2022. Hotel is of a high standard throughout. Our room was a standard ”water view” double, and not that big but had all we needed in terms of furnishings and amenities. One tiny gripe of mine, the bathroom has a sliding frosted-glass door, which of course saves space, but doesn't fully close. Bed and bedding all very comfortable. Shower and Air-con easy to regulate. Plenty of lifts (elevators) at all times. Breakfast superb. All staff very friendly and efficient.

Amazing - Having stayed Mercure hotels throughout Europe, can genuinely say that this is an EXCELLENT hotel, with a bargain price that was more like a value Ibis. Breakfast is amazing, room was a double suite, bathroom fantastic - the comments about the bed are the only negative I would agree with, but it didn't stop me having 2 fantastic nights of sleep. Would highly highly recommend!

Zeer net en ruim opgezet hotel met voldoende parkeergelegenheid. Schone kamers, niet super de luxe; maar van alle gemakken voorzien je kunt een bakje koffie of thee op de kamer klaarmaken en met fijne bedden (1102). Vriendelijk en behulpzaam, Nederlands sprekend, personeel. Je kunt tot 23.45 nog een drankje bestellen in de lounge, mocht je dat willen. Het ontbijtbuffet is behoorlijk uitgebreid met diverse broodjes (hard/zacht/hartig/zoet), English breakfast, verschillende soorten yoghurt, fruit en beleg en american pancakes en een grote diversiteit aan warme en koude dranken. Er loopt voldoende, vriendelijk personeel rond waardoor je je erg welkom voelt. Wat helaas, vooral voor onze kinderen, erg vervelend was, was dat er een mevrouw in het hotel verbleef die nare en beledigende dingen naar ons riep toen wij na het ontbijt terug gingen naar onze hotelkamer. Het kwam op ons over alsof zij behoorlijk onder invloed was van iets; ze liep/ danste intimiderend in de foyer rond in haar badjas en met een handdoek om haar haar gebonden alsof ze de hele nacht al sinds de avond ervoor onderweg was naar de badkamer. Ze lachte onze zoon uit toen hij bijna tussen de liftdeur kwam wat voor hem echt heel vervelend was. Voor een net hotel als dit was dat wel een afknapper na zo'n geweldig ontbijt en verblijf. Als ik de eigenaar was had ik haar eruit gezet. Wat ook jammer was, waren de omgevingsgeluiden. Rondom het hotel is men bezig met werkzaamheden waardoor je (zelfs op de 11e verdieping) vroeg gewekt wordt door vrachtwagens die af en aan rijden.

I really like the feeling of this hotel. I like the wallpaper, furniture and furnishings of her home. The bed is very comfortable. The bed is clean and comfortable. The four-person family has a double bed. The twin beds have a water heater and a coffee machine. Room 2 can sit in the beautiful courtyard with a cup of coffee on the first floor. Great experience

Great location, really close to the metro station and tram station. You can access Rotterdam and Den Haag easily. Supermarket is nearby too and the hotel breakfast is superb.

Very good hotel. Less then 8 mins. walk from the Rotterdam Central Station, RET train stations in front of the hotel, very very convenient for travel. Walking distance to many attractions. Room is clean, tidy, simple and comfortable. Breakfast is simple but good quality. All staff at the front desk are helpful and patient. It is recommended for business trip of personal travel.

This hotel has a nice cosy entrance and the personel is very friendly. The room we stayed in at the third level was clean and spacy, and has a window that can be opened. There 's a mini fridge that cooled our stuff perfectly. There ś a table where you can sit at, and eat and drink. There 's also a waterkettle and coffee and teabags. A nice drawing on the wall above the beds. The beds are comfortable. The bathroom is large, too. It has a glass sliding door and a shower with thermostat valve. There is a parking beneath the hotel ($), and you can also park your car for free close in front of the hotel. We had a perfect stay for 2 nights and we love to come back sometime again. The villagecentre is about a 20 minutes walk from the hotel. There is a waterferry (for bikes and people only) that cruises every 15 minutes on the Merwede river to Dordrecht.