Rotterdam Hotels with Airport pickup service

We stayed at The James for 5 nights in the middle of July. It's a nice hotel - centrally located that' s walking distance to the train station, restaurants and attractions. The room we stayed in was a good size and nicely appointed. As part of the package we had use of 2 bikes for a full day. We took the bikes out on July 19 for a ride around Kinderdijk, which was about 20km away by waterbus. One of the bikes felt sluggish from the start but we attributed the problem to underinflated tires. Unfortunately, that wasn't the issue. It was making a loud pinging noise when it was put in reverse as in backing out of a bike rack on the ferry. The pedals were freewheeling as soon as we started riding when we came off the ferry. I emailed the hotel about the issue immediately but didn't hear anything back for over half an hour. A local pointed us to a bike shop 2 km away and off we went. This was the hottest day (39 C) the Netherlands had experienced in over a decade and we had almost 60 km to cover, so we wanted an earlier start. By the time the hotel emailed us back we were already at the bike shop getting it fixed. There's simply no way that we'd wait another hour or 2 for the hotel to send help. The mechanic was so disappointed with the bike's condition that he said the hotel should pay for the repair and that they may call him if they had any questions. The front desk told us their bike supplier would likely pay us back for the repair but 3 weeks later we're still waiting. The point is: I took the bike from the hotel, not their supplier. Any reasonable hotel would compensate their customers and deal with their supplier on their own. I'm not going to get too upset losing 35 euros but this shows how terrible customer service is with this hotel. You may stay there and it should be OK as long as nothing goes wrong.

Ein sehr schönes Hotel. Freundlicher Empfang. Wir haben ein Zimmer in der 12. Etage bekommen was wir so gerne haben wollten. Die Dame am Empfang hat alles möglich gemacht das wir in der 12. Etage das Zimmer bekommen. Wir waren richtig happy und haben uns gefreut. Der Ausblick war klasse. Immer wieder gerne das Art Hotel.❤️

After stay at the Copenhagen CityHub I thought why not give this Rotterdam one a go as my experience before was great. Well firstly my god it was noisy, I had requested a quiet pod in the hotel as I'm a very light sleeper (even with earplugs in and pillow overhead lol) . So I was placed near the toilets/showers.... Ding ding ding alarms should have been going off then as the amount of banging those toilets/showers doors and the thumping of the people who sounded like they was thumping past all the pods (request a top pod in future). With ear plugs I was woken up early by other pod users who didn't have a care about anybody else who would have even been asleep as long as the could have a chat in the hall ways as loud as possible. So if you are going out and getting drunk this hotel is perfect for you but if you are on a sightseeing trip and wanting a early night we'll best of luck with that. None of my USB chargers were working in my pod but luckily I had brought a plug with more than 1 socket on it for charging. You get what you pay here and for a single person it's the cheapest option in the city. Lockers are huge and fitted my large suitcase in very easily. Staff very helpful as usual especially the American guy. Would I stay again, I'm afraid I wouldn't at this one as far too noisy for me. Maybe big groups shouldn't be all put on same floor and then they can meet in area downstairs and chat as loud as possible as they want at any time that suits them.

The location of the hotel is great, walking distance to many sights and shops as well as the metro and tram if you want to travel further away. The rooms facing the canal have a nice view but it's a shame the windows are small. There is a good car park next door to the hotel but hotel guests get no discount for parking there (24 Euros per night). Rooms are on the small side but fine for a couple of nights. They include a safe, which is nice to have. The hotel is not cheap, though. Around 200 Euros per night (without breakfast or parking) for a basic hotel chain like Ibis is quite steep. For that money, the hotel should at least make sure the curtains are not full of holes! They don't seem to have family rooms either, so families have to pay for two rooms per night.

It took over an hour to get a room from check-in. The first room didn’t have WiFi, so they sent me to another room ( they didn’t help move my luggage and I spent 25 traipsing around trying to find my rooms) - having moved room - still no WiFi and the key didn’t work. This hotel looks like a fun place to stay - but it is awful. I’ve been here an hour - apparently someone will be down to help. Can’t unpack as I expect that I’ll be moved again (and won’t get help). Have just been called and they wanted me to go to another part of the ship….where there is WiFi…I guess we’re giving up on being allowed to work in my room.

My experience in this hotel was really nice. It's located near the city center and the metro station and you can practically have everything you need (supermarkets, shops, food) within a few minutes on foot. All the stuff is really kind and helpful for anything it may occur during your stay in the hotel. Breakfast has not a big variety of drinks and food but it's still really good. My only complaint about this hotel is that there is no fridge in the room, which you really going to need if you are staying for more than 5 days. All in all, I really enjoyed my stay in days inn and I would definitely visit this hotel again.

The hotel in general is good but the room is a bit small. The location is great, next to the central station of Rotterdam.

It is in a very convenient place. Very close to the train station, right next to a tram station and to the center of the town. For the kind of facilities and services it is quite pricey. Nothing special about the room (very nice view when it looks towards Weena) and very poor breakfast.

Booked this in a rush without checking TA - big mistake. On checking in the staff (who were the only positive) handed me some ear plugs !. At this point I considered walking to another hotel (should have done). You will not get any sleep here - with earplugs in the street noise was almost bearable (soft thudding of the nearby club) however the paper thin walls internally meant you could loudly hear other residents - I’m a heavy sleeper and was woken up at 4:45 (after finally getting to sleep at 1) - now this didn’t seem to be loud partygoers, just people talking relatively loudly managed to wake me up with earplugs in !!. WiFi/tv etc all fine, no air con so hot, but the other thing was I read these reviews before I went to bed on bedbugs. To be clear I didn’t see any - but to mitigate I slept above the covers with a long sleeve T-shirt. I do have a bite on my ankle but that may be a mozzie / happened elsewhere. This place is only fit for people on a big night out - get smashed, pass out on the bed, leave as it is in a great location. Anyone else heed the above - harder to enjoy a great city with no sleep.

We had a great weekend stay at Room Mate Bruno. It's the perfect hotel to discover the city, everything can be done by foot or you can rent a bike. The front office team was very always very kind and helpful. The gym has all the equipment that you need for a quick workout. The rooms are very well sound proofed, because even though we had our room next to the bar, we heard nothing and could enjoy a good night rest.