Hotels near Arc vaan Noah in Rotterdam

Unfortunately, we were not lucky to encounter the right reception staff. At our arrival we were not even greeted. We had to attract the attention of the reception staff to be able to check in. Interesting approach, especially if the person is standing right in front of you. 10 minutes after check in I approached the reception for a question and the same woman asked: ”Are you checking out?” The rooms were very cold and there was no heating in the rooms, even with 11 degrees outside. We were told by the reception that the heating turns on automatically when the temperature outside reaches 20 degrees or lower. It did not happen. Breakfast: poor variety. No milk in the coffee machine and when asked staff instead of providing tell you: ”Just use the creamer.” If you ask for a yoghurt you are told they don't have any and you see them taking the same product to selected guests. Also, at our checkout not even a thank you and not even a goodbye. We've been in other Bastion hotels and all were great, with polite and friendly staff, service oriented and a regular breakfast service. And let's not forget the heating. So this hotel is an exception to the rule. Barendrecht is nice but the wrong hotel if you want to feel like you're a little bit respected. I hope this helps next travellers not to get in the same situation.

The room was very nice, vibrant colors, bed was awesome, all very clean. But the big mistake they made with the renovation were the doors. They slam with a very big bang, so when anyone else on the floor enters the room, it all shakes. And then they are not isolated, you can understand discussions happening outside the room. And then, for the breakfast, dinner, lunch: only christmas music. But of the worst kind. There is no place in the region to escape this in the morning, so you have to deal with the christmas music. And for 17 euro's, it's not even worth actually what you get after your ears are in pain with ”jolly happy christmas” three times during breakfast.

Zeer net en ruim opgezet hotel met voldoende parkeergelegenheid. Schone kamers, niet super de luxe; maar van alle gemakken voorzien je kunt een bakje koffie of thee op de kamer klaarmaken en met fijne bedden (1102). Vriendelijk en behulpzaam, Nederlands sprekend, personeel. Je kunt tot 23.45 nog een drankje bestellen in de lounge, mocht je dat willen. Het ontbijtbuffet is behoorlijk uitgebreid met diverse broodjes (hard/zacht/hartig/zoet), English breakfast, verschillende soorten yoghurt, fruit en beleg en american pancakes en een grote diversiteit aan warme en koude dranken. Er loopt voldoende, vriendelijk personeel rond waardoor je je erg welkom voelt. Wat helaas, vooral voor onze kinderen, erg vervelend was, was dat er een mevrouw in het hotel verbleef die nare en beledigende dingen naar ons riep toen wij na het ontbijt terug gingen naar onze hotelkamer. Het kwam op ons over alsof zij behoorlijk onder invloed was van iets; ze liep/ danste intimiderend in de foyer rond in haar badjas en met een handdoek om haar haar gebonden alsof ze de hele nacht al sinds de avond ervoor onderweg was naar de badkamer. Ze lachte onze zoon uit toen hij bijna tussen de liftdeur kwam wat voor hem echt heel vervelend was. Voor een net hotel als dit was dat wel een afknapper na zo'n geweldig ontbijt en verblijf. Als ik de eigenaar was had ik haar eruit gezet. Wat ook jammer was, waren de omgevingsgeluiden. Rondom het hotel is men bezig met werkzaamheden waardoor je (zelfs op de 11e verdieping) vroeg gewekt wordt door vrachtwagens die af en aan rijden.

The hotel is relatively new, there is free parking, this is better, because the parking lot of many hotels in Europe is charged. There are supermarkets and restaurants nearby, and there is a Japanese buffet that is really good, which is the most satisfying meal we have during our stay abroad.

From the time we walked through the front door to when we left two days later all was perfect. The staff very happy and helpful. The room was very nice and well appointed . We chose this hotel because it is connected to-the Rotterdam Cruise Terminal. It is close too many eateries. Ifwe return in the future we will rebook. This is a five star hotel. Thanks all.

Cozy family hotel. The staff are very kind and warm. There is good parking nearby, no need to pay. Breakfast is classic. The environment is also very warm and comfortable. The disadvantage is that there are too few charging plugs in the room, and the bathtub in the bathroom is very small

We stayed at The James for 5 nights in the middle of July. It's a nice hotel - centrally located that' s walking distance to the train station, restaurants and attractions. The room we stayed in was a good size and nicely appointed. As part of the package we had use of 2 bikes for a full day. We took the bikes out on July 19 for a ride around Kinderdijk, which was about 20km away by waterbus. One of the bikes felt sluggish from the start but we attributed the problem to underinflated tires. Unfortunately, that wasn't the issue. It was making a loud pinging noise when it was put in reverse as in backing out of a bike rack on the ferry. The pedals were freewheeling as soon as we started riding when we came off the ferry. I emailed the hotel about the issue immediately but didn't hear anything back for over half an hour. A local pointed us to a bike shop 2 km away and off we went. This was the hottest day (39 C) the Netherlands had experienced in over a decade and we had almost 60 km to cover, so we wanted an earlier start. By the time the hotel emailed us back we were already at the bike shop getting it fixed. There's simply no way that we'd wait another hour or 2 for the hotel to send help. The mechanic was so disappointed with the bike's condition that he said the hotel should pay for the repair and that they may call him if they had any questions. The front desk told us their bike supplier would likely pay us back for the repair but 3 weeks later we're still waiting. The point is: I took the bike from the hotel, not their supplier. Any reasonable hotel would compensate their customers and deal with their supplier on their own. I'm not going to get too upset losing 35 euros but this shows how terrible customer service is with this hotel. You may stay there and it should be OK as long as nothing goes wrong.

The hotel was easy to get to, although note that there is a lot of road construction works going on in the area and road closures made me have to circle the area a few times to try to find an entrance to the car park The check in process was quick & efficient and my room was on the first floor. You have to use your key card in the elevator as well as the door to the corridor, there seems to be a technique to it as I had to put the card into the reader & out again a few times before it worked The hotel had good Wi-Fi that worked well throughout, although if I remember right, I think it restricted me to only 2 devices The room had 2 single beds with a beside table in between. I took the bed beside the window as there was more room at that side, the other bed only had a narrow ***** at the door. The room had a lots of storage, coffee facilities, lounge chair and foot rest as well as a table area & chair but the table was quite narrow & it definitely didn’t work for working on a laptop. It was quite warm when I was there but there is AC/heating & the window fully opens, but you are close to a main motorway so there is traffic noise. I did sleep really well though as the bed was comfy The bathroom had a good size basin with good space beside for all your toiletries. The shower was more like a wet room beside the sink with a dividing wall. It worked OK & the shower pressure & temperature was good The hairdryer was small & attached to the wall of the bathroom by the cord. The cord wasn’t long and I had to stand close to the wall to move it around my head, plus could only stand sideways to the mirror. It worked fine, but the annoying thing is you have to hold the button in for it to work which started to get sore and I have shoulder length hair The hotel has a gym on the first floor, you have to walk along the side of the restaurant to reach it. It consisted of 4 machines, cross trainer, stationary bike, treadmill & rowing machine, which all were pretty good, but there isn’t any more room in the room to do any other exercises. There were no towels when I arrived but someone got some for me, there was limited sanitation to wipe down equipment and there was no water provision I didn’t have breakfast in the restaurant but I did have dinner there. The dinner menu has a good selection and you get bread to nibble on while you wait. I had a main salad one night, which was nice, but be careful, it was huge with 2 chicken breasts. I also had the the salmon with veg & potatoes, again nice, the potatoes had a creamy sauce on them which I couldn’t identify but was tasty. The hotel has a small bar as well Overall this was a comfortable hotel with good facilities

Visited for North Sea Jazz festival in July 2022. Hotel is of a high standard throughout. Our room was a standard ”water view” double, and not that big but had all we needed in terms of furnishings and amenities. One tiny gripe of mine, the bathroom has a sliding frosted-glass door, which of course saves space, but doesn't fully close. Bed and bedding all very comfortable. Shower and Air-con easy to regulate. Plenty of lifts (elevators) at all times. Breakfast superb. All staff very friendly and efficient.

Google maps will not take you to the correct location of the hotel! The address states the hotel is in Leuvehaven; however the hotel and entrance are really on Terwenaker 18 (the small peninsula just east of the main road (Schiedsedijk). You can definitely see the hotel on the peninsula as you’re driving north on the main road, but your GPS / offline Google Maps won’t take you there. Just a tip in case you’re driving to the hotel. Other than that, our room was spacious, comfortable, had its own sauna, and a great view of the river. The hotel is about a 15-20 minute walk to the Cube Houses and central market area. Overall, we’d stay there again if in Rotterdam!