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5 star

Silver Fern Rotorua Suites & Spa
4.3/5107 Reviews

Silver Fern Rotorua Suites & Spa

Glenholme|2.03km from TOIARIKI
The location is good. Rooms looks good from a distance. Look closer... Bathrooms are a 2-3 out of 5. Carpet is dark but was dirty when I got in here. When I put my feet on the bed there's stuff that stuck to my feet so I will not go barefoot in here. There was a dark hair on top of the bed. There's no safe in the rooms. They brag about the 'private pool' in the rooms but it's just an older Jacuzzi bathtub. Looking at the yellowed jets, there's no way I would go in it. The welcome gift when we came was an 8 ounce carton of milk and two individual packages of cookies. Look at the photos. The light has bugs in it and is burned out. Look at the two towels/clothes racks. Yuck! The Jacuzzi faucet? No! The walls are really paper thin! I could hear conversations. I needed to rest and there were kids jumping on the beds/ laughing loudly after 10. All afternoon & on both sides of me there were a number of younger adults outside and inside drinking beer and quite loud. When I got back at 9 o'clock, The office was closed and dark and nobody that I could contact about the noise. I was not happy. Very noisy in the bathroom. There's a buzzing and humming noise that goes on and off every couple minutes. Most of the equipment noises are coming through the bathroom window from different machines on the back of the buildings. l also wasn't told this room was on a second story. had to walk upstairs with a bad leg and naturally no other rooms were available on the first floor. There is no solid ”door” to the room. The outside wall is glass windows and a glass sliding door that you get a key to. The sheers are as thin as a pair of nylons. You can see right through them. There's almost no way you can completely close the curtains over the door when you leave, without them being open a little where people can look in. This is certainly not what I would expect from a hotel room when I'm paying this High a price!

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Breakfast

ibis Rotorua
4.1/5137 Reviews

ibis Rotorua

Rotorua|0.36km from TOIARIKI
The positives first: The hotel is not terrible. It was not our first choice, but we ended up booking here, as well as booking our friends we were meeting here and another couple joined us for one night and paid for a room. We alerted the manager and he put us all on the the same floor, with a lake view. The room was clean. A little tight on space, but this is not a negative. Staff were friendly. The negatives: NO HOT WATER!! We stayed for 4 nights. One person out of 6 had a hot shower, as he showered just after we arrived. That was the last hot shower. The water was progressively colder, each day. And it was the whole hotel. This was the topic of conversation with every other hotel guest we happened to meet in the lift. We complained, every day. At each stage, we were told they were... waiting for someone to turn up...the problem was fixed but because everyone kept using the water it could not warm up...the problem was not fixed, they were waiting for someone from somewhere else. I think they had no idea and I did feel sorry for the staff, but a hot shower is absolutely a basic requirement. At no stage was there a note slipped under the door to apologise and ask us to bear with them. It was incredibly frustrating. It seems petty after this to mention the bathrooms also need a bit of care and smell very mildewy, but if it were not for the hot water issue, this would have been my main complaint. The last thing to mention, it rained the whole time we were there and the Ibis has no lounge area. We ended up sitting in one of the rooms, as a group, having a natter, like high schoolers. This is more of a Rotorua problem, though, as Rotorua seemed to shut down early and there was no where to just chat, in the evenings. Ibis Rotorua is not somewhere we will stay again.

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Top rated hotels in Rotorua

Searching for hotels near TOIARIKI? Compare room rates and reviews to find your ideal stay.
Kuirau Park Motor Lodge
3/564 Reviews
The motel is located in the city center and is convenient for travel. The boss was very enthusiastic and introduced a lot of useful information. Thank you again!
Astray Motel
3.8/514 Reviews
When I went there was a Chinese receptionist. I don’t know if the boss is Chinese, so the communication is very smooth. A typical motel, the room is simple but enough, it is very close to the parking lot, and the sound insulation is average. If you don’t sleep well, please think twice or prepare earplugs. The location is very good on the main street of Rotorua, not far from the government garden and Polynesian hot springs. If you drive, the parking spaces in the courtyard are limited and you may not be able to park. The parking spaces are full and you can stop on the street. It is recommended that the boss prepare a check-out key box. This can be checked out quickly without ringing the bell every time you go to the front desk
Kowhai Motel Rotorua
3.9/510 Reviews
My family and I had a 2 night stay and would definitely stay there again. We made last minute reservations over the phone, luckily for us they had an open 2 bedroom unit. The staff are friendly and helpful. The motel is peaceful, with a nice swimming pool outside which was a huge plus for the children. Yes, it isn't a 5 star hotel, but is well taken care of and clean. For me, clean, peaceful and friendly staff is of utmost importance and they have that and another positive is that it is centrally located. I had a wonderful time.
Aura Accommodation
4.5/556 Reviews
The hotel is very nice and I want to come to the second time. Location is close to the lake, downtown, shopping malls are very convenient to eat. The hotel is motel style and the car is conveniently located at the door. The facilities in the room are complete, the tableware is complete, and the stove is full of fire to make Chinese food. The bed is comfortable to sleep, moderately soft and hard. There is a heated swimming pool, and the water temperature is roughly 32 degrees in the summer at 28 degrees. The hot spring pool has a strong smell of sulfur, which is much more authentic than the hot springs in the country. It is just a simple environment, one pool and one room, two in total. The hotel rents bicycles for free and is also very good value. New Zealand bicycles are planned to have a dedicated road, which is another way to visit in addition to hiking. The hotel staff is very nice and welcoming. There are also some shortcomings. Because of the hot springs, the air has a sulphur smell. But it didn't take long to stay, but it was very comfortable to ask, which was good for rhinitis and pharyngitis. The room is a little smaller. There is only one window on the ground floor where we live. The ventilation is slightly worse. The actual stay for three days is not serious. It is still under the premise of cooking in the room. In short, the hotel feels the owner's intentions and intimacy everywhere, even if it is in the hotel, it will not be boring. I also forgot that one important thing is that TV provides Netfix, and foreign hotels that have lived in the past few years have not provided it for free. More than 700 prices are very good value.
Quest Rotorua Central
4.5/5106 Reviews
Very suitable to choose where to stay, the parking lot needs to be booked in advance, the front desk service attitude is really good, you can walk to the Polynesian Spa, the location is very good, not far from the Government Garden. Not a one time stay, it is a recommended hotel.
Sudima Hotel Lake Rotorua
4/570 Reviews
I stayed in the Sudima Lake Rotorua Hotel for three nights while attending a conference. The Sudima was selected as it was the cheapest of the four listed by the conference organisers. The accommodation and buffet breakfasts were standard and wouldn’t in themselves warrant a review, either positive or negative. What did warrant a review, however, was the check-in experience. This is the reason for the level-two rating. Having stayed at a range of accommodation – from higher end to backpacker - I cannot recall anything like it, either here in New Zealand or overseas. There was one person at the reception desk and only one other guest checking-in before me. That check-in took a seemingly interminable time, but that can happen for whatever reason. My check-in appeared normal, but thereafter the experience ‘went to custard’. Assigned a room on the third floor I duly went with my bag to the room. Arriving there the magnetic door card wouldn’t open the door. I then returned to the reception desk, explained the situation and was provided with a new set of door cards. I then proceeded back to the third floor and, yes, the door cards this time successfully opened the door. However, upon entering the room I was surprised to find evidence that someone else was using the room. Material around the room showed that this person was also a conference attendee. (Interestingly there was a half drunk bottle of whisky on a table, but alas it was a blend and not a single malt so there was no temptation to take a few swigs.) Using the room’s telephone, I called the reception number but there was no response. Anxious that the room’s inhabitant may return I returned once more to the reception desk to be provided with a new room and corresponding door cards. Another ascent to the third floor finally eventuated with valid room occupancy at the Sudima Lake Rotorua Hotel. The time lapse since first entering the hotel stretched to about 40 minutes.

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