Pullman Rotorua is located in the city and only moments away from the lakefront. It is surrounded by surreal scenery and iconic attractions. Discover shooting geysers, bubbling mud, natural hot springs and magical forests. The hotel has 130 rooms and suites, a gym, vibrant restaurant, chic bar and 4 dynamic meeting rooms with internet connectivity. The perfect base to explore the region's geothermal paradise.
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9.0/10
Great
nice hotel, good location and restaurant was decent with good breakfast
All 148 Reviews
Surroundings
Airport: Rotorua Airport
(9.6 km)
Landmarks: Rotorua Library
(120m)
Landmarks: Eat Streat
(190m)
Landmarks: War Memorial Park
(270m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Deluxe King Room with Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
6
Superior King Room with Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
4
Executive King Suite with Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Shampoo
Connecting rooms
Room Details
Check Availability
7
Superior King Suite with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4
Deluxe Executive King Room with Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
4
Deluxe Executive King Room with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
3
Superior Two Queen Room with City View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
5
Superior Two Queen Room with Lake View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Connecting rooms
220V power outlet
Single-standard power outlet
Curtains
Room Details
Check Availability
10
Deluxe King Room with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
8
Superior King Room with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
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Guest Reviews
9/10
Great
148 reviews
Verified Reviews
Cleanliness9.1
Amenities8.6
Location9.3
Service9
Average for similar properties in Rotorua
Most Mentioned
AI Summary
The property boasts modern facilities, prime location near attractions, and praised service staff. Guests enjoyed spacious, comfortable rooms with well-maintained facilities.
Guest User
April 12, 2025
Best location surrounded by restaurants and coffee place. Walking distance to the lake area with beautiful scenery. Hotel provided electric bike for self bike tour .
Guest User
March 20, 2025
Wonderful location
Bed is too soft not comfort
Simply breakfast not likely 5 stars hotel
Guest User
December 29, 2024
The location is very central and convenient. Staff are friendly and very helpful. The room has a comfortable bed and luxuriously roomy bathroom. We charged our electric car overnight in the hotel’s car park. Our family of three had a comfortable stay throughout. We would definitely book this place again.
Chris
January 2, 2025
located right in the middle of the town. Perfect town to stay a night if you are driving further down south.
Seetoh Chee Wai
December 20, 2024
We have a good 2 days stay at pullman rotorua. It has great location as it is quick to travel to nearby tourist attractions and good food places from the hotel. We enjoyed our stay on the hotel.
Guest User
March 8, 2025
nice hotel, good location and restaurant was decent with good breakfast
Guest User
May 16, 2024
We stayed here for 2 night and we loved the location and comfortablity of this place. And staff are friendly as well. Love to recommend to other people.
Guest User
July 20, 2024
Good clean hotel. Avg brakefest..
Free milk in the lobby.
Services & Amenities
Most Popular Amenities
Massage Room
Fitness Room
Private parking
Additional charge
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Multi-Function Room
Babysitting Services
Additional charge
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, NZD 59.00 Daily. Reservation not needed.
Private parking
Additional charge
Valet Parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Chinese (Mandarin)
Filipino
Hindi
Japanese
Spanish
Food & Drink
Bar
Room Service
Lobby Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Off-site
Health & Wellness
Fitness Room
Massage Room
Public Areas
Elevator
No Smoking in Public Areas
Public Audio System
Water Purifier
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Business Services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Additional charge
Multi-Function Room
Accessibility
Accessible Rooms Available
Handrails in Stairways
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Full English/Irish
StyleBuffet, Set menu
Age
Fee
Children 17 years old and under
NZD 25.00 per person
Adult
Buffet:NZD 48.61 per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 100.00 is charged.
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
Opened: 2019
Renovated: 2020
Number of Rooms: 130
Pullman Rotorua is located in the city and only moments away from the lakefront. It is surrounded by surreal scenery and iconic attractions. Discover shooting geysers, bubbling mud, natural hot springs and magical forests. The hotel has 130 rooms and suites, a gym, vibrant restaurant, chic bar and 4 dynamic meeting rooms with internet connectivity. The perfect base to explore the region's geothermal paradise.
Frequently Asked Questions
What are the check-in and check-out times at Pullman Rotorua?
The check-in time at Pullman Rotorua is 14:00 and the check-out time is 11:00.
Are pets allowed at Pullman Rotorua?
Unfortunately, pets are not allowed at Pullman Rotorua.
Does Pullman Rotorua provide breakfast?
Yes, guests at Pullman Rotorua can enjoy breakfast during their stay. Breakfast option(s): American, Full English/Irish.
How much does it cost to stay at Pullman Rotorua?
Prices at Pullman Rotorua are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Which airport is closest to Pullman Rotorua?
Rotorua Airport is the closest airport to Pullman Rotorua, and it is about 15 mins from hotel by car (9.6 km).
What is the cancellation policy for Pullman Rotorua?
The cancellation policy for Pullman Rotorua varies depending on the type of room and booking conditions.