Pullman Rotorua
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Pullman Rotorua

1135 Arawa Street, Rotorua, Bay of Plenty 3010, New Zealand
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hotel overview picture
Last booked 2 hrs ago
Highlights
Delicious breakfast
Sparkling clean
Ideal location
Comfy rooms
Lots to do
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Amenities
Massage Room
Fitness Room
Private parking
Bar
Restaurant
Taxi booking service
Meeting Room
Multi-Function Room
All amenities
Property Description
Pullman Rotorua is located in the city and only moments away from the lakefront. It is surrounded by surreal scenery and iconic attractions. Discover shooting geysers, bubbling mud, natural hot springs and magical forests. The hotel has 130 rooms and suites, a gym, vibrant restaurant, chic bar and 4 dynamic meeting rooms with internet connectivity. The perfect base to explore the region's geothermal paradise.
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9.1/10
Great
Friendly staff and very nice rooms. Conveniently located and walkable distance to popular spots.
All 205 reviews
Surroundings
Airport: Rotorua Airport
(9.4 km)
Landmarks: Rotorua Library
(120m)
Landmarks: Eat Streat
(190m)
Landmarks: Te Pa Tu - The Gathering Place
(400m)
Landmarks: Government Gardens
(410m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

13

Deluxe King Room with Lake View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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7

Superior King Room with Lake View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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6

Executive King Suite with Lake View

1 King bed
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Shampoo
Connecting rooms
Room Details
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9

Superior King Suite with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Deluxe Executive King Room with Lake View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
9

Deluxe Executive King Room with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
4

Superior Two Queen Room with City View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
5

Superior Two Queen Room with Lake View

2 Double bed
Free Wi-Fi
Non-smoking
Connecting rooms
220V power outlet
Curtains
Lake view
Room Details
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10

Deluxe King Room with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
8

Superior King Room with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
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Guest Reviews

9.1/10
Great
205 reviews
30 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 3 months.
  • Cleanliness9.3
  • Amenities8.8
  • Location9.3
  • Service9.1
Average for similar properties in Rotorua
Most Mentioned
Review summary
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Room Comfort: Rooms are spacious and clean, with comfortable beds and luxurious bathrooms. Some rooms offer great views, enhancing the overall experience. The separation of bedroom and bathroom areas is appreciated for convenience.(based on 6 reviews)
T‍a‍r‍a‍a‍a‍a‍a
November 11, 2025
Friendly staff and very nice rooms. Conveniently located and walkable distance to popular spots.
T‍e‍r‍e‍s‍a‍Y
April 12, 2025
Best location surrounded by restaurants and coffee place. Walking distance to the lake area with beautiful scenery. Hotel provided electric bike for self bike tour .
B‍e‍c‍c‍a‍Y
October 28, 2025
Very spacious rooms and large beds. The breakfast is nice but the options are limited.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 13, 2025
We added extra night at Rotorua, since this hotel was great, we just extended our stay here. The room was different one, with city view, but still the view was excellent! I loved the sun downer and sun rise with a beautiful lake. Thank you so much!
S‍u‍n‍ ‍k‍i‍s‍s
August 20, 2025
Very comfortable beds, we had a wonderful stay at Pullman. Breakfast is very good too.
G‍i‍l‍l‍i‍a‍n‍ ‍L‍a‍i
July 7, 2025
We had a great stay in this hotel. The location is perfect, near the Eat Streat. The room is spacious, enough space to open our luggage. And the food provided by the restaurant is tasty. The spa and the gym room are good.
D‍j‍c‍d‍e‍e
October 8, 2025
Great location, close to everything, good service, room was fairly large
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 20, 2025
Wonderful location Bed is too soft not comfort Simply breakfast not likely 5 stars hotel

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking, and Charge, NZD 59.00 (approx. €28.85) Daily. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleSet menu
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 17 years old and under
NZD 25.00 (approx. €12.23) per person
Adult
Set menu:NZD 49.00 (approx. €23.96) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 100.00 (approx. €48.89) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2019
  • Renovated: 2020
  • Number of Rooms: 130
Phone:+64-73439750
Email:HA7W3-re1@accor.com
Pullman Rotorua is located in the city and only moments away from the lakefront. It is surrounded by surreal scenery and iconic attractions. Discover shooting geysers, bubbling mud, natural hot springs and magical forests. The hotel has 130 rooms and suites, a gym, vibrant restaurant, chic bar and 4 dynamic meeting rooms with internet connectivity. The perfect base to explore the region's geothermal paradise.

Frequently Asked Questions

What are the check-in and check-out times at Pullman Rotorua?

Check-in at Pullman Rotorua is from 15:00 and check-out is by 11:00.

Are pets allowed at Pullman Rotorua?

No, pets are not allowed at Pullman Rotorua.

How much does it cost to stay at Pullman Rotorua?

Prices at Pullman Rotorua may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Pullman Rotorua?

The nearest airport is Rotorua Airport, just about 15 mins from hotel by car (9.4 km) away.

What is the cancellation policy for Pullman Rotorua?

The cancellation policy for Pullman Rotorua depends on the room type and booking terms.

About This Property

Nearest AirportRotorua Airport
Distance to Airport9.42KM
Average Price FromEUR264
Hotel Star Rating5