Rock Solid Backpackers Rotorua

Facilities: Complete facilities, basic facilities are available Hygiene: Clean and tidy Environment: Elegant environment, in the city center, convenient to go anywhere, close to the pedestrian street Service: Friendly service, will take the initiative to introduce the facilities area

This is a very convenient inn as it is close to the bus stop and the center where the night market is held. The common areas such as the kitchen were also quite clean. I think it depends on how the room is used by the people in the room, but I think it's a clean accommodation for backpackers. I got the impression that there were a lot of people making noise in their rooms until late, probably because it was mostly used by young people. I had a little problem with payment. Even though I had paid in advance and my credit card had been debited correctly, I was charged again for the accommodation fee when I checked in. The manager gave me a refund. The cause is said to be a lack of cooperation between the inn and its partner companies, but even if you pay in advance, I think it would be better to confirm on the day of check-in. When I contacted Trip.com, they responded immediately even though it was late at night. Thank you very much.

The location was great and the staff were friendly. I stayed in a double room, and the room was bigger than I thought and well-ventilated, so it wasn't bad.

The location of the hotel is good, just a few minutes walk from the hot springs, and there are many places to eat nearby. The accommodation is very safe, the kitchen is clean and has many facilities, but it can be noisy at night.

A cost-effective youth hostel with a pleasant environment