Liz B
November 2, 2024
We stayed here for 3 nights and we wish it was for longer. Our room (#4) had breathtaking lake views from both our sitting room and the bedroom. The staff could not have done anymore for us from recommending things to do, to Mel finding us a DVD to watch the first Lord Of The Rings as we were off to the Hobbiton tour, well worth doing, to Nicky giving us food to go feed the donkeys and sheep they have onsite. (Kids would love this, we did as adults). We had dinner at the restaurant and the lamb was slightly chewy, but the seared tuna was amazing and the breakfasts were the best. We gave the gold star to the chef for our poached eggs, as they were the best we had on our NZ holiday. I had to unexpectedly print a document off and scan it and the girls in the office couldn’t have been more helpful, thank you Sam and cheers to Helen who does a wonderful job in the garden, the grounds are beautiful. The entire place has a wonderful vibe and we enjoyed sitting by the fire enjoying our time here. The staff are like a little family with Nicky bringing her own coffee machine from home to cover their one being serviced. This speaks volumes of the culture and spills over into the service we received. I also mentioned the bed pillows were a bit soft, and housekeeping left firmer ones after cleaning our room, just lovely and we loved our stay - thank you.