Arawa Park Hotel, Independent Collection by Evt, an EVT Hotel Reviews
Arawa Park Hotel, Independent Collection by Evt, an EVT Hotel
272 Fenton Street, Glenholme, Rotorua, Bay of Plenty, 3040, New ZealandView Hotel Details
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Arawa Park Hotel, Independent Collection by Evt, an EVT Hotel Guest Reviews
4.1/5
Very Good
139 review
Verified reviewsLocation4.4
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(139)
Positive reviews(35)
Reviews with photos/video(10)
Awesome stay(17)
Awesome rooms(16)
Large rooms(10)
Friendly owner(6)
Great location(6)
Negative reviews(4)
Wanita
Superior Twin Room
Stayed in Jun 2024
Family
2 review
Posted on Jun 9, 2024
This was a lovely stay but the one thing that I didn’t like was the card that came with the spa bath jets. it’s ridiculous paying $5 for that to work when it’s in the room we booked. It’s algoods can’t really complain. Heaps of space in the room love the balcony. 
Anonymous User
Superior Twin Room
Stayed in Apr 2024
Family
4 review
Very Good
Posted on Apr 13, 2024
Too much baby mosquitoes.
Couldn’t open the window or turned in the light.
Response from Property: We apologize for falling short of your expectations during your stay. Your feedback about the poor service is concerning, and we sincerely regret any inconvenience caused. We take your comments seriously and will address these issues to improve our guest experience. Thank you for bringing this to our attention, and we hope to have the chance to make amends in the future.Kind RegardsAbhay
Lola Xu
Superior Twin Room
Stayed in Apr 2024
Family
2 review
Very Good
Posted on Apr 27, 2024
nice trip, clean nd quite, suit for family and couple accommodate
Guest User
Superior Twin Room
Stayed in Jun 2024
Family
2 review
Very Good
Posted on Jul 23, 2024
Hotel was great value. Rooms are outdated though. Breakfast not recommended, too expensive for what’s on offer
joshua
Superior Twin Room
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on Jun 4, 2024
I recently had the pleasure of staying at Arawa Park Hotel and was thoroughly impressed by the exceptional service provided by the staff, particularly by Mrs. Deepanshi at the reception. From the moment I stepped in, her warm welcome and professionalism set the tone for a fantastic stay. Her attention to detail and willingness to go above and beyond to ensure my comfort truly stood out. Her friendly demeanor and efficiency made the check-in process a breeze. Throughout my stay, she consistently offered assistance with a genuine smile, making me feel valued as a guest. Mrs. Deepanshi's exemplary customer service truly enhanced my experience at the hotel, and I would highly recommend Arawa Park Hotel to anyone seeking a memorable and hospitable stay.
Guest User
Superior Twin Room
Stayed in Jun 2024
Family
5 review
Posted on Jun 3, 2024
the beds were comfortable but shower and sink were not cleaned properly , needs a new shower box and sink and vanity thnx.
Nicola
Deluxe King Room
Stayed in May 2024
Couples
2 review
Great
Posted on May 4, 2024
A good central stay for a quick overnight stay in Rotorua. Facilities a bit dated but good value for money
Response from Property: Dear Nicola,Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Regards Abhay
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 27, 2024
The check-in process was quick and straightforward. The hotel is dated, but the room is spotless and spacious.
Guest User
Superior Twin Room
Stayed in Apr 2024
Couples
3 review
Very Good
Posted on Apr 29, 2024
spacious and big room, jets not working in bath but still good. good balcony view, and bed was very comfy. will be back again!
Response from Property: Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Warm Regards Abhay
LeeTony
Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
Very Good
Posted on Jul 14, 2024
The front desk service is very good, the room and bathroom are spacious.
Huei Nee
Superior Twin Room
Stayed in Sep 2023
Family
8 review
Outstanding
Posted on Sep 8, 2023
Pro: Good Location, Big Room, Fast Check out, Amenities (good quality, 1 shampoo tube per pax), Comfortable Beds (2 pillows per pax), Free Car Park, Good Wifi Connection, Strong Water Pressure for Shower.
Response from Property: Kia Ora Huei, First & foremost thank you for taking the time to share your feedback with us. We look forward to welcoming you again in the near future. Warm Regards Vinnie
AshFJ
Deluxe Twin Room
Stayed in Sep 2023
Family
1 review
Outstanding
Posted on Oct 1, 2023
Very clean and comfortable. So much space in the room. Great location
Response from Property: Kia Ora, First & foremost thank you for taking the time to share your feedback with us. We look forward to welcoming you again in the near future. Warm Regards Vinnie
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
Very Good
Posted on Jul 14, 2024
Nice stay for our family during the school holiday.
Katie432
Deluxe King Room
Stayed in Sep 2023
Couples
25 review
Amazing
Posted on Oct 6, 2023
A short walk out of town, huge room with a strange bath in a separate room. The hotel gets very busy but plenty of parking and staff are very friendly
Response from Property: Kia Ora, First & foremost thank you for taking the time to share your feedback with us. We look forward to welcoming you again in the near future. Warm Regards Vinnie
Anonymous User
Superior Twin Room
Stayed in Aug 2023
Family
1 review
Posted on Aug 8, 2023
Old hotel, but ok amenities and services. Closer to Te Puia and supermarkets.
Response from Property: Kia Ora,Thank you for taking the time to share your feedback regarding your recent stay at our hotel.I'm glad to hear that you found our amenities and services satisfactory during your stay. We are committed to providing a comfortable and convenient experience for our guests.As you mentioned, our hotel's proximity to Te Puia and supermarkets is one of our key advantages. We understand the importance of a convenient location to enhance our guests' overall experience.Regarding your comment about the age of the hotel, we acknowledge that our property has a rich history, and while we strive to maintain its charm, we are continually making updates and improvements to ensure a pleasant stay for our guests.We value your feedback and hope to have the opportunity to welcome you back in the future. If you have any specific suggestions or preferences for your next visit, please feel free to share them with us. We are here to make your stay as enjoyable as possible.Once again, thank you for choosing to stay with us, and we look forward to hosting you again.Warm regards,Raj