Rotherham East (M18/M1)

Definitely below average for a Premier Inn. I stay in them frequently for work and this has come in second to last place. The hotel itself is quite run down. The stairways were in dire need of meeting a hoover! Inside the room it wasn’t as clean as usual. There was (first time I’ve seen this) a wee card asking for a review with the name of the person who cleaned the room - so here goes, Olga. You need to get some bleach down that toilet. It looks fine looking directly down on it but stand in front of it and look and it’s decidedly black along the waste pipe. Yuck! The shower needs to be cleaned including all surfaces. Having someone else’s hairs left there is not nice! And you definitely need to get acquainted with a scrubbing brush - especially between the shower tiles and around the plug holes in the bath and sink!!! Oh - and one of the pillow cases was on inside out. On the plus side it’s a handly location, easily accessible and has the usual comfortable Premier Inn bed. The plumbing makes quite loud clicking noises and the noise of doors banging in the corridor was not conducive to a good night’s sleep. Maybe new hinges are needed to help the doors close more quietly? Oh - and the water pressure in the shower wasn’t the usual great Premier Inn experience, it was about half the usual pressure. Poor. Not a hotel I’ll be keen to return to!

Stayed over the May Bank Holiday whilst in Sheffield for the British Youth Fencing Championships. Bizarrely had the same room as last year. Room clean and tidy, with all amenities working. Water pressure a bit low so shower was not the best. Other than that, all good.

We have stayed in several Premier Inns over the years and I’ve got to say this one is definitely in need of a face lift. On the plus side however, the bed and pillows were very comfortable as you would expect, I always get a good nights sleep at a Premier! The highlight of our stay was the friendly staff, in particular Lynn on reception, we felt as if we’d known her for years, she is a tremendous asset to the hotel.

Perfect location, quiet rooms, and incredibly friendly staff. Ideally placed for access to the motorway. Stayed here to edit my book, so tranquility was really important to me. Restaurant staff even let me borrow a fork for my rake away!!!

Fantastic service from check in to check out. Clean and well presented room, attentive staff (Lynn, Jamie and Liz on check in/out). Food was nicely presented and good quality. Would definitely recommend!

We always stay at the Premier Inn because the staff are so helpful and we know exactly what to expect and we get a good night's sleep. The young men on reception Jamie and veno were so friendly despite being busy and nothing was too much trouble they gave my elderly disabled parents an adapted room and everything was perfect and very clean thanks to Vicki

We arrived & were greeted by Steve on reception who was so charming, helpful & most informative a true credit to the brand. We only had two issues & that was no internet on both basic & payment options i was informed it was work in the area which for us was OK but if dependent on the internet may have been a problem. Thanks to everyone who were so helpful. Once again second Premier Inn we have stayed at with stairs up to the restaurant/pub, or go outside which is OK if not pouring down.

This is my third time at this particular hotel, and my umpteenth in Premier Inns around the country. The hotel was as good as ever - comfortable room, friendly and efficient staff. I honestly don't know why people go to more expensive places!

Very disturbing we stayed here recently and was shocked at the state of our room and the surroundings of the building we found numerous faults which could be easily solved by means of basic maintenance ie screws missing on coat rack, a rusty waste bin, mold on numerous bathroom tiles, basic cleaning, dirty interior walls, basic hygiene of staff it all can be rectified by inserting basic discipline, we are regular visitors of premier inn hotels but this one you must avoid one example for reasons why as because whilst we were eating our poor breakfast a member of staff was placing the rubbish out for the bins then on her return she went straight behind the hot plate to carry on her duties to serve food without washing her hands totally unacceptable we shall never return to this hotel or even suggest mentioning to our friends and family