Romantik Hotel Markusturm

Service Quality: Staff are consistently described as friendly, warm, and accommodating, with notable assistance in carrying luggage, early check-in, and helpful recommendations. Guests appreciate the attentive and pleasant interactions with hotel personnel.(based on 4 reviews)

The property was very charming with lots of character and you can see why it features in so many pictures of the area. The family have kept it in keeping with it's history and it's in a very good location. Breakfast was lovely, although after a few days became a bit boring, but that is often the case. The room was nice, we had a family room for 5 with a terrace, but my Son had the trundle bed, which he found very uncomfortable. It was exceptionally warm and we had to just keep fans on all night as no air conditioning. And limited access to chilled water, there was a supply of two bottles of water in the fridge for the 3 nights, which are not replenished daily. I became unwell and asked my daughter if she could fetch a cold bottle of water, which we were charged for and wasn't cold. (The temperatures were mid to high 30 degrees). It was my birthday, so we booked a table, but then because I wasn't feeling well and not looking forward to wintry/heavy type food we needed to cancel. I didn't want to disclose that my tummy wasn't feeling right as it was quite personal and was hoping to relieve my symptoms. I felt immensely guilty and under pressure to eat, but I just couldn't and there was nothing my children would like, the lady on reception was understanding but the owner not so much. I was trying to push myself to be up and about as well (It turned out I had kidney stones). Parking charge was a bit of a surprise. It's nice but not the greatest experience.