Microtel Inn & Suites by Wyndham South Bend/at Notre Dame

Stayed here for one night because we were attending a concert in the area. I can understand up charging a little for a high demand location but charging 4 times the regular nightly rate at $250 for one night at this place is robbery. There was dried urine on the toilet seat in the bathroom, the shower curtain was disgusting, the counters looked as though they have never been wiped down, there were stains on the carpet and it had not been vacuumed, the curtain rod on the window was broken, the only clock in the room was flashing the wrong time, there was garbage in the drawers from previous stays, and I highly suggest bringing your own soap if you want to feel clean because the cheap one provided doesn’t do the trick. There was also a censor timer on the bathroom light that made it go off after about 2 minutes. I took a 10 minute shower and had to wave my hand outside of the curtain 3 separate times to get the light to turn back on so I didn’t have to shower in the dark. Oh yeah, is it really necessary to send a text at 8 am asking when we’ll be checking out when the check out isn’t until 12?Room 302.

Unfortunately, I did not end up staying here. Although the hotel was inexpensive online, I was hoping it would still be good quality. When I arrived to my room the floors hadn’t been vacuumed. It was dark and dimly lit, so I went to open the window, there were weird smears of something on the bench and the window was dusty. The room despite not being clean was heavily perfumed. I have asthma so it was triggering for that and gave me a headache. I set my expectations too high. I ended up leaving about thirty minutes after I checked in and let the front desk know. I don’t mean to be rude at all, but the other reviews I read of this place were misleading. I will be contacting ******* for a refund and will not be staying at the Microtel again.

I checked in late with no problems. The desk clerk was pleasant and helpful. The room did not have a safety chain available on the door.

A more affordable hotel in a city where they run pretty expensive. Basic facilities but clean. Breakfast included but extremely basic. I had a ground floor room that had only blackout curtains i.e. either dark with them drawn or no privacy at all.

The lock on my door was broken. I was on the first floor near an exit door. I felt a little unsafe. The check-in person was nice as was the person at the desk when I checked out. There was breakfast ready when I left early in the morning.

I had a fantastic experience, From the moment I arrived, the staff was incredibly welcoming and professional. The check-in process was smooth, and I was pleasantly surprised by how clean and spacious the room was. The bed was super comfortable, and the amenities. The location was perfect close to great restaurants, shops, and local attractions. I also appreciated how quiet the hotel was at night, making it easy to get a restful sleep.