Microtel Inn & Suites by Wyndham South Bend/at Notre Dame

Stayed here for one night because we were attending a concert in the area. I can understand up charging a little for a high demand location but charging 4 times the regular nightly rate at $250 for one night at this place is robbery. There was dried urine on the toilet seat in the bathroom, the shower curtain was disgusting, the counters looked as though they have never been wiped down, there were stains on the carpet and it had not been vacuumed, the curtain rod on the window was broken, the only clock in the room was flashing the wrong time, there was garbage in the drawers from previous stays, and I highly suggest bringing your own soap if you want to feel clean because the cheap one provided doesn’t do the trick. There was also a censor timer on the bathroom light that made it go off after about 2 minutes. I took a 10 minute shower and had to wave my hand outside of the curtain 3 separate times to get the light to turn back on so I didn’t have to shower in the dark. Oh yeah, is it really necessary to send a text at 8 am asking when we’ll be checking out when the check out isn’t until 12?Room 302.

The staff was very friendly and helpful which always makes the stay better. could use some small improvements for normal things like having to jiggle the handle to stop the toilet from running all the time in RM222. But I praise the staff for their way of handling everything from check-in, breakfast, providing items needed during the stay, and check out. Very easy to deal with and the reason for my excellent rating.

Staff was great-helpful and very responsive. Facility needs updating. Conveniently located near UND.