Alegria Fenix Family

We arrived on a Monday and it was raining heavily, but we were able to park at the door. It is easy to park next to the hotel, at least in May, which is when we went, there was always a place in front or at the back entrance of the hotel, which is appreciated if you have to carry several suitcases, etc... Even though we arrived before 2:00 p.m., the time the check-in is supposed to take place, they let us into the room more than an hour early. The room was larger than expected, with a kitchen and everything. The views were not of the sea, but of the mountains, and frankly it is amazing to lift **** seeing such a landscape. We had breakfast included because the difference in cost was ridiculous and to be honest I wasn't expecting much. However, the surprise was that it is a buffet breakfast and there is practically everything. To put a hitch, sometimes the glasses and plates have to be looked at because they look a bit dirty and they have to be changed. But for the rest you eat luxury and we enjoy a lot. The hotel pool is very cool, with a slide and children's area and a fairly large area for adults. It also has a heated pool with quite warm water that, although it is not great, does the trick quite well if cooler days catch you like us. The hotel itself is nice, it is quite clean and the attention is very nice. To also put a downside in the room, the bedspreads are horrible. I think they gave them a discount on awning fabric and put awnings on the beds as well. It is a five minute walk from the beach. It is a quiet place and the staff was luxurious, always friendly and smiling. In addition, although in the reservation they put that the check-out is at 10:00, at the hotel they told us that they really leave until 12:00, so they gave us more peace of mind to prepare things. Without a doubt in a place that I recommend and where I will return if I have the opportunity.

The old room needs a reform. In the dining room and other common areas there is no stopping the heat that it is. In the room, however, the air conditioning is good as well as noisy. The food rich and varied, be careful that the dining room drains. The animators Willy and Fabian SUPERB. The pool a bit dirty. What we liked least, if your room faces the pool, forget about sleeping until the last person who wants to stop making a bottle there without anyone saying anything. The hotel has plenty of stars, things as they are. OH! The broken fan and an ashtray that we asked for on several occasions will still be looking for it.

Very attentive staff at all times, especially the director, who I saw him solve various unforeseen incidents on the fly and with great results. Very varied and good food. Animation group also good, both for adults and for children. Without a doubt, we will repeat.