Guest User
October 15, 2022
Worst worst hotel ever! ! Lying in the hotel alone! In broad daylight, 2 men were chatting and laughing, swiping their room cards and entering my room! ! I have no clothes on! ! ! ! The hotel explained that it was a new maintenance worker, imagine two people coming in for maintenance in broad daylight? Fortunately, when I entered the door, I heard the question immediately! The two ran away without saying a word. Normal employees will immediately explain if they swipe the wrong room card, but they have nothing. I feel more like other tenants. Of course, it may be what the hotel is doing. I don’t know. It is necessary to monitor the hotel and not give it! !
What's even more exasperating is the store's attitude after something went wrong! I booked a room at 180 yuan a night. She told me that the new store needs to grow and refund me 95 yuan. Do I owe you 95 yuan? I didn't hear any concern and understanding throughout the whole process, and I didn't have an attitude to solve the problem at all! I've always thought it would be okay! !
In addition, after the card swiping incident, I called the front desk, and it took me more than half an hour to find Ctrip's customer service before calling me. No one asked me if I was hurt! Terrible attitude! Moreover, the hotel has an attitude that you can call the police as you please.
Called me back at 11:30, failed to communicate well, cut off the power at 11:50, and asked me to go to the front desk to swipe my card again! I have stayed in so many hotels and have never encountered such a thing. After the communication broke down, they cut off the power and forced me to communicate with the front desk? I have lived in Home Inns before, but I have never encountered such a situation! Didn't tell me either! !
And that morning I had already communicated that I would add money to extend the stay until 6:00 p.m., but the store later told me that I didn't know if I wanted to extend my stay.
When I left the store around 12 o'clock, the store has clearly told Ctrip customer service that I left. In the afternoon, the store called me again and asked if I would continue to stay! Disgusting me? The management of the hotel is terrible!
So today it may not be a maintenance worker at all. As for whether one card can be used for multiple purposes, everyone can decide for themselves. I never give people bad reviews. I feel that it is not easy for everyone. I really can't help it today! ! ! I was really scared in my heart, if I was not sober during the day, if two men entered the room, what should I do with the indifferent attitude of the store now! ! !
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