CGIG Eastern Holiday Hotel

I am very satisfied with my stay this time. The location of the hotel is an excellent sea view hotel. The facilities and equipment are very new and the environment is good. There is also a large parking lot and garden where you can walk around the hotel. The service attitude of the hotel is particularly good. The staff are always She maintains a friendly smile and is very friendly. The disposable supplies in the room are also very good at meeting some basic needs of staying in a hotel. I would especially like to praise Ms. Wang Huiwen at the front desk for her thoughtful guidance to the elevator when she checked in, as well as information about surrounding tourist attractions and restaurants. The information will be sent to us for our reference guide, and we will take the initiative to ask if we have any questions during the stay. It is a very good stay experience, and the hotel is right on the Huanhai Road. It is very convenient to take a taxi. The spring flowers are blooming and you can come to Weihai to see the sea. A happy thing!

It’s really the worst hotel service I’ve ever stayed in. Let’s take a look at the seven deadly sins: 1. The reception efficiency of the hotel is extremely low. I booked a room half a month in advance. I made a special call and asked for a room on a higher floor. The front desk promised that it had been arranged. When I arrived at the hotel, I was given a room on the first floor. And it can’t be exchanged😡 2. The hotel was newly renovated and opened in a hurry. The decoration smell is serious. You can smell the pungent smell of formaldehyde as soon as you enter the lobby. 😡 3. The hygiene is extremely poor, worse than a fast hotel. On the sofa and on the floor, there were melon seed shells left by previous customers. They were so conspicuous but had not been cleaned up. Thinking of this, I don’t know if the bedding and bedding were replaced in time. I feel sick just thinking about it🤢 4. The daily cleaning was not timely. For the first time, the room was not cleaned and supplies were not replenished at three o'clock in the afternoon. We called the front desk at 1 o'clock and the front desk at 2 o'clock. No one came to clean the room. It wasn't until around 3 o'clock when customers in the next room had a quarrel because they were dissatisfied with the hotel's behavior that customer service came. We also reported the cleaning problem and no one came to clean the room😡 5. Management is chaotic and internal shirking of responsibilities occurs. Instead of solving customer problems immediately. The demand was informed in advance, but if it was not met, it was said to be a problem with the colleague on duty. The room was not cleaned in time. When the cleaning lady and uncle came, they confidently said that the form they gave me was wrong and they thought it was for check-out, so they didn't clean it. 😓The manager on duty didn’t apologize, and said who’s fault was it😡. Do you want customers to pay for your chaotic management? I’m not your leader. Does it make sense to tell me whose fault it is? 6. Safety management is negligent. There is a path leading to the outside of the hotel next to the hotel room, and it is extremely obvious from the outside. There is no one to manage it, and you can enter and exit at will. I feel scared just thinking about it😡 7. The price was confusing. The price of the room booked on the 3rd was reduced on the 12th. Fortunately, I communicated with Ctrip in time and placed a new order. Otherwise, you will be taken advantage of in vain. It is recommended that you choose carefully, think about newly opened hotels, and communicate your needs by phone in advance to avoid any unpleasantness when checking in. Who knows that I thought they were too professional, and there is no hotel with the most chaotic management and the worst health services. one.