Guest User
September 25, 2023
The place is inside the Green Expo Park, so it's not hard to find, but the surrounding environment is okay. It feels like it was recently renovated and there is still a smell in the room. The lady at the front desk seems to have been on the job not long ago and is not very skilled in her business.
That's not even the point. The hotel's facilities and services really made me so angry that I almost spit out my blood.
When traveling with your baby, bottle feeding requires storing milk in the refrigerator. When I arrived, I found that the refrigerator had no heat at all. I called the front desk to report it for repair. It took two hours for someone to come. They said it was repaired at night. In fact, they just moved the refrigerator to another place. It was barely cool, but it was still not cool enough. I reluctantly put the two in before leaving. The bottle of milk was poured out.
The baby and his aunt slept in the living room of the suite (the suite is just a single bed in the living room). It turned out that the air conditioner in the living room did not adjust the temperature. The temperature was always around 20 degrees. I called the maintenance personnel several times but couldn't fix it. The baby was wrapped tightly in the quilt. I barely slept all night and suspected of having a cold the next day.
The next day, the refrigerator was still not cold. I asked the front desk if there was a freezer. I was told that there was no freezer but a refrigerator at the front desk. I put it in for half an hour. When I went to get it, I waited for a long time and couldn't find the waiter. I went to get the milk myself, and this happened. Then the waitress showed up! Questioning who I am and how to get the things in the refrigerator. I. . .
In fact, I was so angry that I didn't plan to bother writing a review. However, the hotel owner ignored their poor service and called me several times after two months to ask me to return the baby pillow they asked for for my child. Otherwise you will have to pay compensation!
That's just right. Since you haven't forgotten me as an old customer after two months, and I haven't forgotten your beautiful service, I will write a review to let everyone see what a terrible hotel this is. If you don't want to be angry and vomit blood. , it’s better to avoid lightning as soon as possible!
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