HEYIHOTEL

Apart from being close to the park, the service is useless. They try to defraud customers of their money. There are all kinds of false compensation systems. The country wants to change this place, but the poor quality cannot be changed at all. Next time, try the Jianguo Hotel in the hospital. I don’t know how it is. It’s too scary to never come again😱

As a hotel near a parent-child park, there are no children's supplies. The lobby of the hotel is extremely cold. The restaurant is also extremely cold. You have to wear a big cotton-padded jacket to eat. There is nothing to eat. Even if there is some, it is cold. Only noodles are freshly cooked. I was informed that there are no noodles. I had to wait twenty minutes. I went to have breakfast at 8:30 and didn’t get anything.

The place is inside the Green Expo Park, so it's not hard to find, but the surrounding environment is okay. It feels like it was recently renovated and there is still a smell in the room. The lady at the front desk seems to have been on the job not long ago and is not very skilled in her business. That's not even the point. The hotel's facilities and services really made me so angry that I almost spit out my blood. When traveling with your baby, bottle feeding requires storing milk in the refrigerator. When I arrived, I found that the refrigerator had no heat at all. I called the front desk to report it for repair. It took two hours for someone to come. They said it was repaired at night. In fact, they just moved the refrigerator to another place. It was barely cool, but it was still not cool enough. I reluctantly put the two in before leaving. The bottle of milk was poured out. The baby and his aunt slept in the living room of the suite (the suite is just a single bed in the living room). It turned out that the air conditioner in the living room did not adjust the temperature. The temperature was always around 20 degrees. I called the maintenance personnel several times but couldn't fix it. The baby was wrapped tightly in the quilt. I barely slept all night and suspected of having a cold the next day. The next day, the refrigerator was still not cold. I asked the front desk if there was a freezer. I was told that there was no freezer but a refrigerator at the front desk. I put it in for half an hour. When I went to get it, I waited for a long time and couldn't find the waiter. I went to get the milk myself, and this happened. Then the waitress showed up! Questioning who I am and how to get the things in the refrigerator. I. . . In fact, I was so angry that I didn't plan to bother writing a review. However, the hotel owner ignored their poor service and called me several times after two months to ask me to return the baby pillow they asked for for my child. Otherwise you will have to pay compensation! That's just right. Since you haven't forgotten me as an old customer after two months, and I haven't forgotten your beautiful service, I will write a review to let everyone see what a terrible hotel this is. If you don't want to be angry and vomit blood. , it’s better to avoid lightning as soon as possible!

The beautiful lady Yang Yifan at the front desk took the initiative to upgrade our elderly family from a room without a terrace to a room with a terrace. The elderly can sit on the wicker chairs on the terrace and enjoy the beautiful scenery of the forest. Thank you, very heartwarming! The service in the hotel is very good, the breakfast is rich and the dinner is tastefully cooked. The surrounding night scenery is very beautiful, and it is very pleasant to take a walk in the evening.

房間不錯，乾淨整潔，沒遇到太大問題。前台宋玲玲接待熱情，聽説我們帶長者旅遊，給升級了房型。這陣子酒店還挺忙，有會議接待。酒店就在公園裡，周邊環境挺不錯的，隨便散散步也沒問題。在雄安玩兒兩天，住這裏沒問題，性價比很高。

抓住暑假尾巴，帶孩子去了趟辛瑪森林公園，我們沒有住在園區，我們選擇了旁邊的和頤酒店，這個選擇太正確了，酒店服務很好，由於我們沒有開車，去園區需要些距離。酒店的員工都是車接車送的，而且是隨叫隨到，對於我們這單獨帶娃出行的人來説，實在是太棒了，真的特別鳴謝宋玲玲小姐姐，對我們真的太好了，服務好，環境好，態度好，絕對推薦👍