Howard Johnson Hotels in Romulus

On July 14 I flew to Detroit to attend a funeral on the 15th. I carefully researched airport hotels. The one I wanted was The Westin but couldn’t justify $340 for 11 hours. So I chose the next best thing, Embassy Suites, still expensive at $200 but I prefer to be clean and comfortable in hotels. Embassy Suites has always fit the bill in the past. When I walked into Room 217 my heart sank. It did not have that clean feel I was used to and had a moldy odor with old worn out furniture. I took photos to prove all of my anxieties. The curtains were old, thin, shabby and torn. The sofa was torn in several places. The table had dried food on it. The beds looked like children had made them up and the pillows were small squares like the size of medium throw pillows. The bed spreads were worn out and thin. There were stains on the pillow cases and make upon one. The towels were shredding. The toilet was so small your knees were up in front of you. I was appalled and disheartened. But, like a big girl, I sucked it up and did my best to make the room to,enable by spraying it with sanitizer and perfume and covering areas with towels. I carry a travel sheet for those…’Just-in-case’ moments which I never thought would happen at an ES hotel. I put my sheet over the sheet and pillow case and tried to be a good soldier. I began to nod and opened my eyes and saw something moving. Startled, I jumped out of the bed and grabbed a tissue to see what this was. I hate bugs of any kind but at this point of desperation, the bar was so low, all I could hope for was that it was a filthy disgusting roach and NOT A BEDBUG‼️ I put the insect in the water glass with a little water and took a picture. When I enlarged the picture I was beyond upset and completely baffled…IT WAS A TEXTBOOK BEDBUG!!! I googled images of bedbugs to see if this really was a bedbug and…it really was a bedbug…smh. I called downstairs and told the desk clerk, Diamond, there was a bedbug in my be along with all the other cosmetic problems, she replied “I can assure you it is not a bedbug cuz we get checked for them every two weeks. I decided to take it down to the manager but that person was gone. I showed Diamond the photos of the condition of my room and she was disconnected. She explained the furniture is not their fault because Covid prevented them from remodeling. Ok, regardless of the reason, the facts were the facts. She didn’t need to prove anything just lend an ear of understanding how I was feeling about paying $200 for 11 hours. It seemed Diamonds customer service skills needed honing. Diamonds words of understanding and compassion were “Would you like to check out?” I kid you not. I was not trying to get a refund, I saved $10 by using Priceline instead of Hiltons site so, no, I’m just letting you know what’s happening…period. I told her I’d love to if she was going to pay for it! Of course not. When she first saw the bedbug she tried to tell me that was not a bedbug but when I

The environment is elegant and the airport shuttle runs every half hour, which is very reliable.

The transfer is very convenient. It is right inside the airport, directly connected to the terminal, and the hotel has a direct boarding security check channel. The room is large and very clean. Hygiene: clean; Environment: convenient; Facilities: a bit old

The hotel is relatively close to the airport and the car rental company. The signs of other companies on the airport shuttle bus are probably shared by several companies, and there is no breakfast. Print a piece of paper for one dollar

Booked thru a last minute ”hot” rate 3rd party, for supposedly a top hotel in the airport area. Glad I did not pay full price. Wanted a quick overnight for a super early morning flight. Unfortunately the property was scary and disorienting with its sprawling layout. As a single woman traveling I was surprised my room was located so far away as a choice by the reception staff. The room was not up to sleeping standards, I might as well have crashed in a chair at the airport. For a Marriott supposedly as a top property, this was a very tired, dirty, damp, musty place with dimly lit catacombs hallways. Great setting for a horror flick. As noted my room was so far away, and so remote I didn't feel safe. The door was flat metal, nondescript, like an old motel or solitary confinement. The room was dark and damp. The smell of musty AC hit you upon entry and the AC unit rattled so loudly it was worse than airplane noise. I couldn't bring myself to shower. I put socks on to sleep, what sleep I got. The carpet was disgusting and likely growing fungus at this point. Please beware if staying here. I do not know how this hotel was categorized as a top hotel in the 3rd party's offerings. It was truly subpar. I'd be leary of ratings and would read more reviews in the future.

We loved our stay at the Clarion Hotel metro Detroit airport! We were in the midst of a move and have stayed here twice in the last week for 8 days. It was pretty clean too! It was convenient and close to my job as well. It was nice also has a nice swimming pool and even though I didn't get a chance to swim on the hot days, I loved the grounds and the scenery! So relaxing! The free breakfast was also nice with waffles, eggs and sausage. I have no complaints about it and I would choose it and recommend it as one of my favorites now in this area by the airport, for price, location, and the amenities.

Rooms smelled of sewage the entire night. It was awful and terrible. Bathroom towel holder just fell off. The building is dilapidated.

Stayed for one night when I was transferred. The hotel has an airport shuttle bus. You need to call the front desk to pick up the phone and wait at the bus pick-up dock. The room was clean and the breakfast was good. As a transit hotel, the price is OK.

Quiet, the room was large, and I didn’t have a credit card when I returned home. Ctrip's certificate also helped me avoid the deposit payment. It was very convenient, and the hotel had a bus to Wayne Metropolitan Airport, which was very convenient