Top rated hotels in Rome

Gasometer Urban Suites
4.5/568 Reviews
Garbatella
For the sake of being fair: I haven’t managed to see any information about it being a 5-star hotel on the site of Gasometer Suites. So, if it is a “Guest house” or “Bed-and-Breakfast” then I don’t have a single negative word about it to say. It perfectly served our goal to spend a night in Rome before going further in Italy without spending time on getting in and out of center of Rome. But a little problem is that is one makes a google-search for Gasometer Urban Suites, then the search itself, Google Maps and many other sites having hotel listings will Inform one that Gasometer Urban Suites is a 5-star hotel. And this is also what our expectations correspondingly were. Well, G.U.S. has nothing to do with 5-star hotel by far: - Nobody meets arriving guests outside and helps them with their luggage - Even further, by default you are expected to carry your luggage to your room yourself as well. When nothing happened (speaking our luggage) after we were checked in and got room keys and still looking around for 5-starriness, I asked a question to helpful lady at the reception, the answer was: I can, of course help you… and then there was a “but”, so my wife and I ended-up dragging our 3 suitcases to the room ourselves. - Reception itself closes down at 11:00 p.m. and then there is no staff at all in the hotel, not even a night guard. So, if you need anything after that or – God forbid – you have any problem – it is your problem. Further to that, in order to get in, one has to use a room key-card to open a door to get into the hotel in principle. I had experienced many times, when these magnetic keys suddenly stopped working. So, in order to open the room door I had to go to reception and ask them to reprogram one for me. No big deal. Except, here there is no one to ask. Not to mention that people lose or forget things. More than once being late for dinner I was rushing from rooms in various hotels leaving the key inside. All in all, if by some miracle they still haven’t a guest being on the street after 11:00 p.m. and not able to get into hotel, because the door is locked and there is nobody there to assist, it is only a matter of time. - No house-keeping stuff available at 08:00 p.m. already (maybe much earlier, but this is when we arrived), so extra towels, extra water, extra-everything-else we required were brought by the receptionist. She also had to assist with cleaning-up (thanks to her, but it isn’t really her job at all), when I clumsily dropped the liquid soap trying to open it. And, no, they don’t have regular soap in bars. - When you book an airport transfer from any reasonable hotel, you of course pay much higher than for a taxi. But then you have a driver meeting you right in the arrival hall, who will show you directly to the car waiting and in majority of cases the car itself will be a Mercedes (speaking Europe at least). I also did book a transfer through G.U.S. paying euro 60,00 for 25 minutes’ drive. And by some reason foolishly exp

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