TashMash1998
April 5, 2025
STAY AWAY!!! In August 2024, I booked to stay for four nights in March 2025. I received a booking confirmation via email. We turned up, and nobody was there. This was at 9pm, we rang the bell, looked around, called, emailed, whatsapped...all with no response. The building was covered in scaffolding. It got to 11pm and we had to find somewhere else last minute to stay (which cost us a fortune). The next day, we went back at 9am, still nobody there. We returned at 3pm, and still nobody. We called over 10 times, nobody picked up. The Whatsapps I sent were read but never replied to. Even the neighbours we spoke to had no idea where the hotel staff were.... Ultimately we had to find alternative accommodation, again which cost us as it was last minute. A month after our trip, we have still had no replies. We have sent multiple emails, and called, but nobody has responded. I WOULD HIGHLY RECOMMEND STAYING AWAY!