Hotel Alexis

Good ratio between price and service. Great for explore Rome

Location to the train station is very convenient. The cleaning and breakfast wait staff are kind and courteous. The rooms are small with limited storage for clothes and luggage. The decor is tired and dated. The advertised proximity to the Trevi Fountain and Colosseum is 8 minutes away if you are driving, but it is just under 30 minutes to walk. All these aspects are manageable BUT the dismissive and rude welcome from the front desk manager was unacceptable. She was so rude and abrupt, it was almost laughable. She chastised us for knocking on the locked front door at 3 pm when we arrived to check in. Sadly the first impression of Hotel Alexis set a very negative tone to our stay there. I would not recommend this establishment to anyone.

Would NOT recommend this hotel to anyone. The room was nothing as described or pictured online, tiny room with little space to move and get changed! Booked a few nights away for my boyfriends birthday but was only 1 pillow, 1 towel when arrived. Blood stains were on the bedding, mark scratches on the wall, missing floor tiles beside the bed and a massive hole in the door to our room?! Staff not not very helpful or friendly at all when we needed assistance and made us feel like an inconvenience. A women was trying to rush us out of our room at 10am because she thought we needed to leave when we had booked for 3 nights! Not to mention how thin the walls are we were up every single night listening to our neighbour in the room next to us getting sick and women shouting from below. Also opted for bed and breakfast option which is only a coffee and small pastry/ packet of cake. Would honestly not recommend staying in this hotel to anyone mo matter the circumstance. Been in contact with love holidays regarding this also, hopefully there will br a positive outcome.

Well.....location of the hotel is great, its only 10-15 walk from the station. the hotel itself....we got put in the worst room of all pretty much looked like a bedroom's conversion at the back of the house, out the way. the bedroom window had a view of someone else's courtyard and no natural light we kept the curtains closed the whole time and the bathroom window had to be opened by a pole and you could hear the hotel next door. table in the room wasnt very sturdy. complained about the hot water to find out we had to wait a good 10 mins for it to be heated. walls had marks all over it. mattress was hard and uncomfortable breakfast wasnt the best, you got a plate with a few bits of meat and cheese on, the croissants were the best bit they were great. wouldnt stay again as i didnt feel safe in the room at all, and there was no option of changing