Ibis Styles Roma Aurelia

January 10-11,rooms 505,301 Our stay was perfect from check in till check out. Special thanks to Mr Lorenzo at the front desk for his politeness and follow-up. He did the best; our 2 rooms were upgraded. Thanks to all in the hotel for their attention & polite attitudes.

Restaurant is extremely extremely understaffed. Waited for more than half an hour to order because one man had to serve the entire restaurant and then waited for over an hour to receive our food. Restaurant and Hotel is aesthetically pleasing with nice decor and wallpaper but it’s all fluff and means absolutely nothing if the service is bad.

What an excellent hotel. I was really worried about our upcoming stay whilst scrolling through some of the negative reviews… Didn’t need to worry, the hotel was great and better than expected. Reception was lovely, welcoming, spacious and modern with lots of seating areas, table tennis, a football table and a little kitchen play area for little ones. We arrived slightly early but were able to check in. Our room (2 adults and 2 kids) was a great size, clean, bathroom was a nice size - double sinks and a lovely shower. We had a small room off the bedroom to hang clothes, and there was a small fridge. Hairdryer in bathroom, no safe, huge TV. Room was serviced each day - plenty of clean towels. We used the Cornelia metro which was approx a 15min walk. Don’t understand the negative reviews about the location - should do your research first to see where the hotel is situated?! Pool was great, nice size and clean. Always plenty of seating. Beach towels handed to us to use whilst there (have to hand in when leaving the pool area). The two lifeguards were very friendly, the young lady was very good with our little boy. Can’t comment on food as we didn’t eat within the hotel. We had a fab stay and would definitely recommend. Thank you!

Hotel staff are amazing, from the moment I checked in, during my stay, until I leave the hotel. Super kind, smily and helpful. The hotel is overpriced for an average room, with super thin walls which you can hear people talking or using the bathroom, plus there is like a concrete wall, that seems they were in a rush to get the hotel ready for guests and forgot to finish lol. 20 min walk from metro station, but there is a bus stop 10min away. Uber from airport is around 50 euros per way. Hotel can provide a taxi upon request.