Marco Polo Hotel Rome Reviews

I booked to this hotel but when I arrived the hotel, I was informed to change to other hotel, therefore, I have no comments on this hotel.

More than 2,500 per night, the room is less than 10 square meters, the bed is 0.9 meters at most, and there is no quilt. When the air conditioner is turned on, it's like driving a train. There is nothing else in the room except the toilet paper. The hotel is small and noisy. It was noisy all night for two nights and I got less than 4 hours of sleep! Never encountered anything worse.

Very convenient for the station. It would be necessary to renew the mattresses and bedspreads which date back to the period of the Punic Wars.

The location is convenient, but the environment is really average. Maybe many hotels in Italy are not very good, and the price of the good ones is too expensive.

Very good experience

Good points SOME staff were helpful Rooms were cleaned daily Comfy bed Close to train Bad points Hotel is more like a hostel, it is definitely not a 3 star. Rooms are average if you just want to lay your head Reception is on the 3rd floor, superior rooms are on the 6th floor. You can upgrade to this upon check in. 6 flights of stairs Lift is very old fashioned, looks like it’s from the 1930s. Can only fit two people in at a push with a suitcase. No good for wheelchairs. Hotel doesn’t specify if you have mobility problems, this hotel is extremely unsuitable if you do. If the lift door isn’t closed properly on any floor, You can’t call the lift as it won’t work. Then you will have to walk the 6 flights of stairs. Very noisy at times when people are just closing the bedroom doors. We had groups of youngers on our floor who were running up and down the corridors into the early hours, we had to go to tell them many times. Hotel staff weren’t helpful with this. Breakfast is continental and in a very small room by reception. We didn’t try the breakfast and it wasn’t very personal. Hotel entrance is uninviteing and wide open to anyone to walk into. Hotel was like a building site, the whole 4th floor is being wiped out and drilling noise was loud and also the smell of cigarette smoke coming through the floors from them. If you want more of a nicer place to stay and have a nice reception to relax etc this isn’t the place!!!

Clean and friendly hotel. Special thanks to Marco who was accommodating and very helpful always. Even helped us when we forgot our passports on a trip - thank you! Breakfast basic but has what you need. Room was clean and practical. Lift took some getting used to, added to the experience though! Had everything we needed for our family trip to Rome.

Pleasant Hotel, at a great location, the staff are friendly and helpful with their guidance, able to leave bags for storage, very useful. Good size room clean and tidy, could of have some teabags or coffee to accompany the kettle, breakfast is nice but would like a little more variety, the only other moan is would have preferred the 3rd floor as opposed the 6th, being a little older the stairs to floor 6 can be gruelling after a day trekking around Rome, was slightly concerned about the antiquated lift, though having said that, it did work well and was a lovely feature. Rooms4.0Service4.0Location5.0 Hotel highlightsGreat value WalkabilityExcellent location, next to the Roma Termini and in walking distance of many local attractions, a bar or restaurant at every turn and many useful value for money mini market shops for the odd beer.

Great hotel: the staff are so friendly staff: Breakfast was lovely we had a picnic last night! Hotel is right in the centre with terminal station near by. 5 min walk , taxi , trains, buses and hop on hop off buses! Little restaurants near. I loved thebramblebar kitchen and Mino.

We stayed here as a family of 4 after being moved from another hotel with our BA Holiday. The guy on reception as we booked in was amazing and immediately upgraded our room having heard about our rubbish start. The room had everything required, plus was very clean, modern and quiet. The same chap on reception talked me through buses, restaurants and the local area - couldn't have been more helpful or friendly. Breakfast is basic, but fresh, plentiful and uncrowded. Perfect location for transport while being on a quiet side street with walkable good restaurants.

Nothing to like aboit the hotel poor basic contion such as outlet, appropriate lighting, the photos do not reflect the inside. Question of basic sanitary and condition. The lobby on 3rd door so to get to it need use of elevator that barely can hold I person and 1suitecase Should be rate 0 zero, take it out from your website

Stayed here for 5 nights in a superior double room. Entrance to the hotel is at street level but reception on the third floor. Small but fully functional lift. The building is very old so don’t expect chain hotel gloss, it’s clean, practical & friendly. Room was spotlessly clean and comfortable with a great shower. Bed very comfortable & room had an opening window looking over rooftops. Room had air conditioning which was okay but it wasn’t that hot this week. Hotel staff very helpful with directions etc. Roma Termini station is but a 3 minute walk away with access to trains, buses, taxi rank & metro. Most of the major tourist attractions are under 20 minutes away by public transport. There is a handy mini market (BH Mini market) near the hotel entrance with a very helpful owner. Would definitely use this hotel again if we come to Rome.

This place supposed to be -1 star hotel or even it’s not deserves to call it hotel they opened our room door and tooks the mattress from the room without tell us they did this it’s not worth it to stay there even 1 night

Rome was full The only hotel available. Had a double room booked for single occupancy. After one day they moved my stuff when I was out. Got back late and they moved me to a single room the smallest I have ever seen. Next to their cafe kitchen lots of noise every morning. No response from hotel as to why. The only response was the hotel was full and nothing to do about it.