Hotel Cristoforo Colombo Reviews

The room is much smaller than it looks in pictures but it was neat and clean. The location is 30 minutes away from major sites and if you're taking a cab, that's 30+ euros each way. The staff was not very helpful. The complex had 3 buildings, the least they could do was to help you find your room and make sure you're settled in. Instead... they send you off on a hunt on your own. I got lost twice, having been tired and traveling for a while. The staff could also definitely use a few courses on customer service, empathy and politeness. I thought my room came with 'breakfast included', apparently not. That was fine, I had no issues with paying. However, the waiter checking off the list for the breakfast said, 'I'm sorry ma'am, breakfast is not included for your room'. No instructions on how to acquire that option, just abrupt, no. A simple, 'No worries, you can ask for assistance at the front desk if you'd still like to have breakfast with us this morning'.. That would have gone a far way. Mind you, when I checked in, the receptionist did say that breakfast was available and pointed me to where I should go, but failed to tell or remind me that my room did not include breakfast and or offer me the option to add this to my booking. That would have saved me that embarrassing and unnecessary debacle. With that said, there were 6 people at the front desk when I was checking out, 2 actively working and the others doing God knows what.

small room, not very clean . Gentle personnel.

Hotel is awsome .Good location good staf good rooms.we rea very happy with this hotel.

I like it! It is clean and Good ambiance

I stayed in flat 306, washroom finishing is not good although they is very good and fast response. Breakfast is well managed and pool is very clean can spend some time.

We never come to this hotel 🪳🪳🤮🤮🤮again be warning!!!!!

The hotel was clean and in a nice location close to the mall. The bus stop is just 5 min walk from the hotel. The breakfast was ok.

Overall good

Great location.

Good Ok

Spacious, comfortable and clean room. Buffet breakfast complete with everything Great stay

Everything was excellent. Good service and location. Elevator for all floors.

The hotel is located in the eur area of ​​Rome. The hotel itself is quite large. There is a doorman and free parking. The hotel environment is very good. Some areas of the hotel have poor hardware facilities. The main thing is that the parking is free and relatively safe.

The location is convenient and parking is very convenient. Very close to outlets and ten minutes from the airport. The parking lot is very large, with many police cars parked. It feels like a police dormitory (purely a personal guess, not verified). I also saw a few policemen in front of the hotel, and they were all very friendly. I wonder if there will be a fight between policemen and policemen. Son 😂😂 Overnight transfer is cost-effective!