Guest User
May 9, 2024
The hotel is very close to Termini Railway Station. There are subway lines A and B around. There is a bus to the airport behind the railway station. It is on the fifth floor of an apartment. There is a hotel sign at the door. The hotel room is relatively small, the shower room is very small, and the towels are changed on the third day. When I arrived, I didn’t have breakfast in the morning. I discussed with them to give us breakfast on the last day in advance. Although there was only a cup of coffee and a bread, I still felt warm in my heart. Their breakfast was delivered to the room. The next day, I made an appointment with the Vatican Museum and left early. I came back and thought that breakfast would be placed in the room. Later, I asked that the room was empty and it was not given. When we checked in, we paid 30 euros in taxes according to the reservation. At that time, we asked for an invoice and they said that we would give it when we checked out. I went to check out and asked for an invoice one night. A young black guy at the front desk said that we still need to pay 40 euros in taxes. I said that I had already paid it. He didn’t give me an invoice, so he printed one for me. The tax was handwritten. I went back to the room and asked my friend that I paid 30 euros. I checked the reservation order and it was also 30 euros. I went to the front desk to find the staff again. He asked me a few people, and then said that he made a mistake and changed an invoice for me. I felt a little unhappy. Is there no record of the charge? Can I charge taxes at will?
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