Guest User
July 28, 2023
I had 2 negative experiences in this hotel, one of which was very unpleasant. First, the hotel could no longer find my reservation, but that was resolved very quickly. Then on the evening of the fourth day of my stay, I found an envelope on my bed with a 50 euro fine in it. At the reception, I was explained coldly that it is because it is forbidden to smoke in the room. The cleaning lady would have smelled the cigarette while cleaning the room. The problem is that I'm a non-smoker and I can't stand the smell of cigarettes either. It was particularly unpleasant having to convince the receptionist that I don't smoke. Finally, she withdrew the fine. I came 5 times in this hotel, and to be fair, I must say that the rest is perfect. The staff are professional (except for the fine!), smiling and helpful. The rooms are very well equipped and spacious. The breakfast is very good and it is possible to have dinner at the hotel.