Colosseoinn

The stay was alright, but the old man who works here was very rude to me. It made me feel unsafe. Location is good.

The hospitality was non existent. When I asked about parking, since there was supposed to be free parking available, she gestured to the street/neighborhood. So, this is Rome and there’s nothing available and meter signs everywhere. I also booked a room with a balcony, there wasn’t one. She said I booked a three person room (there was two of us) and the balcony is for two. I showed her the confirmation that said there was a balcony and she continued to argue so I just gave up at that point, I did not have the energy or the inclination to continue with her attitude that only conveyed her lack of care, and annoyance that we were inconveniencing her. The shower head was broken and not fixed till the last night we were there. We stayed four nights. The only redeeming quality was the AC worked, although they shut it off every day. I asked them to please fix the shower head and advised that we did not need anyone coming in and picking up the room. They did anyway, I even left my suitcase on the bed and open hoping they’d leave my stuff alone and they put it on the floor and proceeded to tidy, and by tidy I mean tossed the sheets up so the bed was covered. It’s not like they were changing the sheets and making the bed. I would not recommend this place to anyone unless they like being lied to and argued with.

Dishonest people. I reserved a “Classic quadruple room” with two beds and when I got there they give me a room with one bed. They told me that none of the rooms are with double bed (first lie). Also they told me that they do not know “Hotels. Com” and they cannot find my reservation (Second lie). After insisting they said that they will do me a “favor” and separate the bed into two twins. We went out and when we arrived late at night we found out that the air condition did not work. No way to find them as not one is at the premise. I sent them a message and two days later they change me into another room. This time I got the quad classic room with one Queen, and one full bed. So at the end of the day they did have a room with two beds. (Dishonest). Owner play the game that playing the fool to trick us. Not a pleasant experience!!

We were three friends finally travelling after the pandemic and truly excited to visit Rome, since for one of us this was her first time in Rome. We had difficulties right away as a result of the management insisting to call them, when I had written continuously on the booking app, stating clearly the time of arrival. It's really costly to call with an international data plan and the property didn't use whatsapp. It resulted in us waiting and when the person in charge of check-in arrived, she didn't bother greeting and was grumpy as if someone had forcibly sent her to meet us. As soon as we were let in the room, there was a foul smell coming from the bathroom and the room looked shabby and as if the cleaning has been done very carelessly. When confronting this girl, she got angry and immediately called someone on the phone shouting and swearing, words like "ste stronze vogliono un 5 stelle" and "hanno rotto il cazzo" and other ****** slurs. When the owner/her father showed up, he cared only about the fact that we didn't call and even though I explained that I sent messages, it didn't seem to make any difference. No apologies for his daughter's offensive language, or about the fact that the room hadn't been cleaned and soap and toilet paper were missing. Apart from its centrality, the property is just not worth it. It's unacceptable that they treat paying customers who are looking forward to have a stress-free holiday in such an offensive, arrogant and disrespectful manner. It almost ruined our weekend getaway. By the way, breakfast was just some prepackaged stuff from the cheapest ones you find in the supermarket.

Great experience