Hotel des Epoques

I spent two days at the Des Epoques hotel and was truly amazed by the interior of the place. It is an old hotel in the middle of Rome with a beautiful classic-style breakfast room. The administrator was polite and helpful, so I want to recommend this place. However, the hotel is a little overpriced.

Not Bad . Breakfast was good. Bathroom was not very neat . No mats provided

Everything were good, I will choose it again ;)

The damp and bleached smell is killing you especially in the first floor, inside the room hot water wasn’t working, fridge is not working, the safes box is not working to keep your documents. Customer service was very bad we had to contact the agent provider to solve all these issues with the hotel. If you’re not desperate try to avoid this place.

There was lots of construction signs in the hotel, could be a different hotel when refurbished. The fellow who checked us in was very friendly and very helpful with information as to where to eat and how to get around. The others on staff were unremarkable, not friendly and not unfriendly, not helpful and not unhelpful, just there. Room was okay, bed was comfortable enough. Bathroom was old and tired, had to let the hot water run a long time to have a hot shower. Sink plumbing leaked and there was always a puddle on the floor. Breakfast appears to be ample however the hot food was never hot, cold everyday. Cold eggs and cold sausage are not good. Location is good, 2 bus stops from Roma termini. There is a bus stop just outside the hotel which makes getting around quite easy.

My bed was nice comfortable,basic room,but cosy and peaceful.suffient range for breakfast,and close to colleseum, great shops with bargains too! only need to pop on the bus right outside hotel, helpful staff too.love Rome😊Its worth the stay even if its old fashioned it still unique in her own beautiful way,,its Rome and you will enjoy it.Good food and shops.

I was a bit concerned after reading recent reviews but I needn't have worried. The hotel was clean, the staff friendly. Our room was a good size as was the bathroom. There were no tea/coffee making facilities and the TV didn't work but that didn't really matter as we were out all day and there are plentyh of shops & cafes near by. It's handy for publi transport with bus stops virtually on the doorstep & Roma Termini a 20min walk away.

The location of the hotel was good, close to notable areas such as Trevi Fountain, Colloseum, The Forum, Vatican City and others. The hotel's water boiler failed for 3 out of the 4 days we were there. The hotel staff was not forthcoming about the issues, because twice we were told that it was fixed only to recant their statement once I call them to complain. We asked for the manager several times and they wouldn't even give the name and just kept telling us "come by at 7 am to speak with the manager". We left early every morning to visit the city and the tours we scheduled so there was never a good time to speak with the manager. Besides, we are the ones inconvenienced so it should have been the staff making an effort to reach us and not the other way around. I definitely would not stay here again.

This ruined our trip! Staff were rude and unhelpful. The hotel itself is vile! We were dumped in this hotel it was not one we booked and we were mortified when we walked in! The first room was awful looked like blood on the head board holes in the walls, paper ripped and the bathroom looked like it was from the 60s with a dripping shower. We then got moved after the staff moaned at us for sitting on the bed and was clearly annoyed with us. 2nd room was slightly bigger but still awful paper hanging off and holes in the walls. I tried to shower and the water was cold, the shower was awful. We asked at reception why we had no water and we were told because the other hotel hasn’t paid them yet and if they don’t pay soon we would have to pay. This was laughable I would never pay to stay here we were here through the fault of the first hotel We came back in the evening and clearly they turned our hot water back on after we went out to buy wash stuff cause the hotel had nothing. We asked for an iron and the guy was furious he eventually brought one up about 40 mins later and the ironing board was taped together. The photos on here are very old and it’s a dump. Skirting hanging off, wallpaper ripped damp walls everywhere. This is more like a 2 star. I cannot advise you enough not to stay in this dump. Everyone in the hotel we spoke to were shocked by the state of the place and how rude the staff are everyone said there is no way this is a 4 star maybe 20yrs ago! This rating shouldn’t even be a 1 star the place needs to be condemned!