Augustana House and Suites

Fantastic. We have special needs and I travel dozens of trips a year. Never - without exception had such a devoted staff. Real person telling about nice caring people.

This hotel is very compact but they maximized on the actual accommodation space. My room was on another building and the receptionist who was very sweet, gave me a tutorial with the keys and elevator. If you're not as familiar with Europe as I am, this was am absolutely necessary step. Once I was in, the room was spacious, clean, nicely decorated and comfortable. The bathroom was just as nice. Sitting on the Tiber river, from the hotel, you get a nice view of the river and street below. The room was also surprisingly very quiet as I was unable to hear any traffic once the windows were closed. Breakfast was served in my room at precisely the requested time on my first morning which was tasty and wholesome and for my second morning, I needed to go to the breakfast station on the main building... which was okay. The location is 10 to 15 minutes walk from most of the sites and about 30 to 35 minutes walk from the colessuem. I felt quite safe while walking but still vigilant of course and the reception also gave me a map, showed me how to use and and educated me on the best routes to take to maximize my time. All in all, great room, service and location. I would highly recommend. For improvements though, they could give their guest an oral care set and bed slippers as with many hotels I stayed at on this trip