Grand Master Suites

We stayed here for four nights in June of 2025. The location of the hotel is generally good for getting to some of the more noteworthy site (Trevi Fountain, Spanish Steps, etc.). There's a metro station around 8 minutes walk away, which opens up most of the rest of the city pretty well. We walked from here to the Vatican, which took around 35 minutes, but would be less than half that by cab. The surrounding area is great for clothing shops, but the food we found nearby was mostly so-so, and frequently over-priced tourist fare, though I'm sure if you walk a little farther from the hotel you can find some good options. The room itself was booked for a family of four, and was comfortable. The bathroom and shower had good water pressure, and the AC worked just fine. Some of the sheets were not quite clean, but we just didn't use the one we found slightly dirty. The beds were comfortable and a good size. The room and hotel have little to no facilities, so you're really just paying for room and the location. The exterior entrance is not well marked, and we actually walked past it on the street several times. If you're thinking of booking here, I'd recommend just looking for the GAP store which is directly across the street, much easier to find. Our interactions with the hotel staff were limited. We received a number of automated messages, some of which were contradictory, or had out of date information. After booking and paying for the room (a non-refundable booking) we were told there was an extra "city tax" not included which would need to be paid before checking in which amounted to around an extra $90 or so, and the offered price of an airport transfer service went up as soon as we requested it (from 85 euros to 95). The hotel arranged the transfer service for us, but the driver left the airport before we could get out of the passport control due to another booking. The driver service showed up at the hotel at the time the flight was supposed to arrive, even though the flight was late, and you'd expect them to know that going through passport control takes easily an hour, so this seems to be quite poor planning on behalf of either the hotel or the service. We ended up taking a taxi from the airport which was also slightly over half the price of the transfer service, so I'd recommend skipping their service, it seems like a rip-off. Taxis from the airport to the city center seem to be subsidized by the government, and were a fixed price of 55 euros (for a normal size car big enough for 4 people) at the time we visited. The train from the airport is also not a bad idea if you're comfortable using the metro, as the train station is just 3-4 metro stops from the nearest metro station to the hotel (Spagna). Overall, we enjoyed our stay, but felt like we mostly paid for the location.

location is perfect , very good for families , service was great also during check in ..

Central location, safe area, clean rooms, helpful and accommodating receptionist. It’s not a boutique hotel but I didn’t pay for a boutique hotel! Great place to see all of Rome for a 2 night stay.

wifi didn't work well. Staff didn't seem concerned, it didn't work well. I had to suggest they reset it. The bathroom had mold on the ceiling. Needs a good lick of paint in the room and hallways. Overall, far from the cleanest place I've stayed. Heard another guest saying there was hair on his towels at reception. I'm an American who gets a little annoyed at the state of cleanliness some hotels in Europe get away with. Photos look nice but the reality is not as pictured.

It was very clean. Easy access, great area for dining and shopping. Very close to the Spanish Steps and other sites. Very walkable!

This apartment was very spacious! We were not expecting to have the whole outside terrace to ourselves! It's an excellent location with lots of shopping and dining options. The apartment itself needs some updating. However, it did have everything needed to enjoy our stay and we love the space. Ants were a problem in some areas and couches definitely needed to be cleaned / or replaced. A shuttle was arranged for our departure and it worked out wonderfully. Staff was very attentive and friendly.