The location is great but this is not a hotel. There is no one on site to welcome clients or deal with problems. The check-in procedure is totally unprofessional. A few hours before my flight, someone from the guest house wrote me a message telling me that the maid was leaving the keys on a window sill outside the building, which is on one of the busiest streets in Rome. We were able to get into the room but the procedure did not inspire much confidence about the security of the building. Anyone could have taken those keys. A few days later, I saw another bag with keys in the same place, so this seems to be standard operating procedure. There is no one taking care of the place except for a maid who comes every day at 11 am and throws all your belongings into your partner’s bag and vice versa and then dumps your clean clothes into your dirty laundry bag (I’m not kidding). She’s extremely intrusive and also stingy with toilet paper and changes the towels only every three days. On the third day, the wifi stopped working. As no one is on site, the problem was never fixed. Unfortunately, the 4G reception is very poor in the rooms. All of the rooms are on a slightly elevated ground floor. This means you have no privacy if you open the windows (unless you close the shutters but then you have no light). If the windows are open, you also hear all the traffic and conversations from the street. The bathroom and shower are fine but the bedding was a bit dingy. We would not return.